CNS/CCSS is looking for reliable and enthusiastic team members to join our team!
We currently have positions available in our Westborough Neurology office, with additional opportunities becoming available in the coming months at our new Leominster ENT location.
If you're looking to join a supportive team where you can make a difference, we'd love to hear from you!
Responsibilities:
- Answers telephones, triage patient calls, send messages to appropriate staff
- Copay collection
- Maintains patient accounts by obtaining, recording, and updating personal information.
- Obtains and Documents Testing Prior-Authorizations
- Verifies Insurance Eligibility and Benefits
- Maintains assigned provider schedules
- Obtains and Documents Referral Authorizations prior to patient appointment
- Contributes to team effort by accomplishing related tasks as needed
- Maintains operations by following policies and procedures; reporting needed changes
- All other duties as directed by the Practice Manager
Skills:
- Excellent Telephone, Written and Inter-personal Communication skills
- An understanding of Insurance plans and CPT / ICD-10 codes is preferred
- Familiarity with web-based Insurance navigation and overall internet and computer skills
- Possess both an individual and team-based work style, with a positive attitude
Qualifications
High School diploma or Equivalent
1 year medical office experience
Medical terminology
Excellent phone and strong customer service skills
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
