Job Title: ASM Salon Manager
Location: 5616 W. Memorial Rd, Oklahoma City, OK 73142
Company: Great Clips
Job Summary:
Great Clips is looking for a highly motivated and experienced ASM Salon Manager to lead our talented team of stylists. The Salon Manager is responsible for managing day-to-day operations, ensuring excellent customer service, driving sales, and fostering a positive work environment. This role involves balancing administrative duties with hands-on hairstyling services, ensuring the salon meets its performance goals while maintaining high customer satisfaction.
Key Responsibilities:
- Leadership and Team Development:
- Lead, motivate, and mentor the salon team to achieve sales and service targets.
- Conduct regular team meetings to set goals, provide feedback, and encourage continuous improvement.
- Manage staff schedules, ensuring adequate coverage for busy periods.
- Recruit, hire, train, and onboard new stylists.
- Foster a positive, collaborative, and professional salon culture.
- Customer Service and Salon Operations:
- Ensure a top-tier customer experience by maintaining a clean, welcoming, and professional environment.
- Resolve customer complaints and concerns in a timely and effective manner.
- Oversee the daily operations of the salon, including opening and closing procedures.
- Manage inventory, including ordering supplies and ensuring products are well-stocked.
- Sales and Performance Management:
- Drive salon revenue by promoting retail products and additional services.
- Track salon performance through key metrics (sales, customer retention, etc.) and implement strategies to meet or exceed targets.
- Implement and execute promotional campaigns in collaboration with the marketing team.
- Monitor expenses to ensure the salon stays within budget.
- Compliance and Safety:
- Ensure all team members adhere to Great Clips’ standards, including policies, procedures, and safety regulations.
- Maintain compliance with local, state, and federal regulations related to salon operations.
- Ensure equipment and facilities are in good working condition and arrange repairs when necessary.
Requirements:
- Previous experience in salon management or similar leadership role.
- Strong knowledge of hairstyling, cutting, and techniques.
- Proven ability to lead, motivate, and develop a team.
- Excellent communication, interpersonal, and organizational skills.
- Ability to manage multiple tasks while maintaining attention to detail.
- Strong sales and customer service skills.
- Flexibility to work a variety of shifts, including weekends and holidays.
Preferred Qualifications:
- Cosmetology and or Barber license.
- Knowledge of retail sales, customer retention, and financial performance metrics.
- Experience working in a high-volume salon environment.
Benefits:
- Competitive salary and bonus potential.
- Ongoing training and development opportunities.
- Paid time off, Training and Travel
- Opportunities for career advancement within the Great Clips network.
Application Instructions: To apply, submit your resume to [[email protected]].
Job Types: Full-time, Part-time
Pay: $25.00 - $34.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift:
Experience:
- Sales: 1 year (Required)
- Organizational skills: 1 year (Required)
- Team development: 1 year (Required)
Ability to Commute:
- Oklahoma City, OK 73142 (Required)
Ability to Relocate:
- Oklahoma City, OK 73142: Relocate before starting work (Required)
Work Location: In person
