Job OverviewAmbassador of First Impressions
RSG Investments | Full-Time
Are you the kind of person who lights up a room the moment you walk in? Retirement Solutions Group is looking for an Ambassador of First Impressions — the welcoming face and steady hand that makes every client feel like they're our top priority. If you have an outstanding presence, a great attitude, and a genuine passion for hospitality-level service, we want to meet you.
About the Role
As our Ambassador of First Impressions, you'll be at the heart of the client experience, while also keeping the office running smoothly behind the scenes. Reporting to the Director of First Impressions (with indirect reporting to our CEO and CSSO), your day-to-day will include:
- Delivering a warm, personalized, and memorable experience for every client who walks through our doors
- Answering phones promptly and routing messages with good judgment
- Managing and maintaining Outlook calendars, confirming client visits, and coordinating meetings and conference calls
- Creating and modifying documents, and assisting with PowerPoint presentation development
- Performing general clerical duties — copying, scanning, filing, faxing, and mail processing/distribution
- Keeping the office clean, client-ready, and stocked by managing office supply inventory
- Recording and archiving meeting minutes
- Managing databases and office software programs
- Supporting other duties and projects as assigned
What We're Looking For
- Outstanding personal appearance and professionalism
- Extreme punctuality and reliability
- A great attitude with a genuine willingness to go above and beyond for clients
- Strong attention to detail and excellent organizational skills
- Strong communication skills
- Self-motivation with the ability to prioritize and follow through on tasks
- Ability to multi-task in a fast-paced, deadline-driven environment
- Ability to work Monday–Friday, standard business hours, with occasional evenings/weekends for client events (approximately 2–3 times per year)
Requirements
- High school diploma or GED required; Bachelor's degree preferred
- 3+ years of administrative experience, or equivalent education/experience
- Proficiency in Microsoft Office
- Database management experience
- Graphic design skills a plus
Why Join RSG?
We invest in our team members with a comprehensive benefits package and a genuine commitment to professional growth, including:
Health & Wellness
- Subsidized health insurance
- Dental insurance
- Vision insurance
- Accident/hospital insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Employee assistance program
Financial & Retirement
- 401(k) with company match
- Company-paid life insurance
- Identity theft insurance
- Legal insurance
- Quarterly bonus program
- Monthly lead bonus program
- Client referral bonus program
- New employee referral bonus program
Work-Life Balance
- Generous paid time off
- Flexible break and lunch times
- Pet insurance
- Clothing allowance after 90 days
- Complimentary PTO for marketing events worked outside normal business hours
- Paid volunteerism during work hours
Growth & Culture
- Paid training
- Individual professional development and ongoing education (Strategic Partner Conferences, continuing education, leadership development)
- Regularly scheduled team building and professional development events
- Annual team trip incentive
- Quarterly charity drive (RSG Cares)
- Upscale work environment
If you're ready to be the first impression that sets the tone for an exceptional client experience — and grow your career with a company that invests in you — we'd love to hear from you. Apply today!
Retirement Solutions Group is an equal opportunity employer.
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
