Description:
Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Lavista Road location in Tucker. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, cash bonuses for perfect attendance, and a 401K.
Requirements:
Responsibilities
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Greet customers using standard dialogue
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Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
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Perform vehicle exchanges and extensions
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Monitor traffic control
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Inspect incoming vehicles for new damage
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Report damages to on-duty supervisor
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Scan returning vehicles back into system
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Provide computerized receipt to customer
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Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
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Support a team environment by assisting other agents and/or other areas when needed
Desired Qualifications
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Knowledge and use of computerized systems
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Intermediate proficiency in Microsoft applications
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Retail and sales experience
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Previous experience working in an outdoors environment
Minimum Qualifications
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High School Diploma or equivalent
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1 year of customer service experience
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Professional communication skills
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Problem resolution experience
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Minimum age of 18
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Valid Georgia driver's license
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Clean driving record
