JOB
Location: Battle Creek, MI
Employer: Battle Creek Housing Commission (BCHC)
Reports To: Chief Executive Officer or their Deputy
Position Type: Transitional Operations Role (Contingent on Ownership)
Position Summary
The Property Manager is responsible for the day-to-day operations of Georgetown Estates, a 132-unit mixed-income apartment community owned by a non-profit affiliate of the Battle Creek Housing Commission. The property includes both market-rate and income-restricted units.
This position serves as the on-site leader and is responsible for leasing, resident relations, rent collection, maintenance coordination, and overall property operations. The Property Manager executes established policies and procedures to maintain occupancy, support efficient operations, and ensure the property is well-maintained.
This role offers the opportunity to lead the stabilization and operational improvement of the property, while gaining direct exposure to ownership and contributing to future repositioning and redevelopment planning. EXAMPLE OF DUTIES
- Oversee daily operations to ensure the property is safe, clean, and well-maintained
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Maintain organized records and support efficient office operations
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Market available units and conduct property tours
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Process applications, complete screenings, and execute leases
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Manage lease renewals and support resident retention
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Maintain occupancy levels consistent with established goals
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Serve as the primary point of contact for residents
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Respond to inquiries, concerns, and service requests in a timely manner
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Enforce lease terms and community policies
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Support a positive and professional community environment
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Collect rent and monitor payment activity
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Track delinquencies and issue required notices
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Follow established procedures for late payments and non-payment
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Coordinate maintenance requests and work orders
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Monitor completion of repairs and unit turnovers
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Report larger repair needs or capital concerns
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Ensure property condition meets established standards
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Collect required documentation and process initial income certifications
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Maintain complete and accurate tenant files
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Follow established procedures for income-restricted units
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Coordinate day-to-day work with vendors
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Monitor service quality and completion of work
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Report vendor issues to the Deputy Director
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Maintain accurate operational and leasing records
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Track basic performance indicators and report as required
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Provide input on operational needs and property conditions
Supervision and Oversight
The Property Manager reports to the Chief Executive Officer or their Deputy. The Property Manager is responsible for on-site operations and executing established policies. This role operates with a high degree of independence and accountability. SUPPLEMENTAL INFORMATION
Working Conditions
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Regularly requires walking the property and inspecting units
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Frequent interaction with residents, staff, and vendors
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Occasional evening or weekend availability may be required
