Bucks Vein & Body is a locally owned medical practice specializing in the treatment of varicose vein disease. Led by board-certified vein specialist Dr. Dave Buckwalter, who has over 10 years of experience and has performed more than 35,000 vein procedures, the practice provides modern, minimally invasive care in a comfortable office setting. We are committed to high-quality patient care, teamwork, and creating a supportive, professional work environment.
We are a low volume, single practitioner, single specialty medical practice seeking a qualified Medical Front Desk Receptionist.
Pay Range: $20 to $25 and hour, depending on experience
***PLEASE DO NOT CONTACT THE PRACTICE DIRECTLY***
Essential Functions
- Greet and check in/out patients in a courteous and professional manner.
- Schedule, confirm, and reschedule patient appointments.
- Answer and direct incoming phone calls promptly and professionally.
- Verify patient insurance coverage and obtain necessary authorizations.
- Collect co-pays, deductibles, and outstanding balances.
- Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
- Manage patient check-out and provide any necessary paperwork or instructions.
- Prepare and organize daily schedules for providers.
- Communicate effectively with clinical staff regarding patient flow and needs.
- Respond to patient inquiries and resolve basic issues or route appropriately.
- Ensure HIPAA compliance and maintain patient confidentiality.
- Perform general administrative duties such as filing, scanning, faxing, and emailing.
- Monitor and maintain front office supplies and cleanliness.
- Assist with patient intake forms and pre-visit paperwork as needed.
- Follow clinic policies, procedures, and safety protocols.
- Post charges and create insurance claim within EMR.
- Navigate to payer access portals for prior authorization, claim, and patient estimates (such as Availity, Pear, Novitashere, PA Promise, UHC, and other portals).
- Communicate insurance, balance due, and payment information to patients (and to staff as needed).
- Occasionally escort patients to exam rooms.
- Occasionally aid Medical Assistant with tasks.
- Perform all other tasks and duties as assigned.
Qualifications
- High School diploma or equivalent required, Bachelor’s degree is preferred.
- One to three years of work experience working in a vein clinic or similar service-oriented industry is preferred.
- Knowledge of health insurance in regard to referrals, authorizations, and claims required.
- Knowledge of computers, medical terminology, and insurance to effectively handle patient encounters is required.
- Ability to speak Spanish is preferred.
- EMR (Electronic Medical Record) knowledge required. Knowledge of Athenahealth EMR is preferred.
- Ability to multi-task required.
- Self-motivated and looking for personal development required.
- Ability to work and adapt in a fast paced, patient service-oriented environment required.
- Outstanding interpersonal skills, including excellent written and verbal skills required.
- Good organizational skills in the performance of duties and responsibilities required.
- Ability to effectively work with physicians, patients, and other personnel in a cooperative, collaborative manner to maintain high patient satisfaction required.
- Ability to maintain professional conduct in all work-related situations required.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What motivated you to apply for this position?
- How many years of Athena system utilization do you have?
- Do you have experience with health insurance in regards to prior authorizations?
- Do you have experience with health insurance in regards to referrals, and claims?
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 1 year (Preferred)
- Vein Clinic: 1 year (Preferred)
Work Location: In person
