Assistant Community Manager – Multi‑Family / Tax Credit
Position Summary
We are seeking a detail‑oriented and customer‑focused Assistant Community Manager to support the daily operations of a multi‑family residential community, including Affordable Housing / LIHTC compliance. This role assists with leasing, resident relations, financial administration, and regulatory compliance while delivering excellent service to residents. The ideal candidate has experience using Yardi, understands Tax Credit housing requirements, and is comfortable working in a fast‑paced, resident‑focused environment.
Key ResponsibilitiesLeasing & Resident Relations
- Assist with leasing activities including tours, applications, certifications, lease preparation, and renewals
- Provide exceptional customer service to prospective and current residents
- Communicate effectively with residents regarding policies, lease terms, and compliance requirements
- Address resident concerns professionally and in accordance with company policies and Fair Housing regulations
- Utilize bilingual skills to communicate with residents and prospects when needed
Tax Credit / Affordable Housing Compliance
- Assist with LIHTC compliance, including income certifications, verifications, and annual recertifications
- Ensure resident files are accurate, complete, and audit‑ready
- Support compliance reporting and respond to compliance audit requests as directed
- Maintain confidentiality of resident information and program documents
Administrative & Financial Support
- Use Yardi to process applications, post rent payments, track delinquencies, and maintain resident records
- Assist with rent collection, delinquency notices, and follow‑up
- Prepare standard property reports related to occupancy, leasing, and income
- Support budget tracking and expense control
Property Operations
- Coordinate with maintenance staff on work orders, unit turns, and move‑in/move‑out schedules
- Conduct unit inspections and assist with physical property walks
- Coordinate vendors and service providers as needed
- Assume responsibility for daily operations in the Property Manager’s absence
QualificationsRequired
- 1–3 years of experience in multi‑family property management or affordable housing
- Hands‑on experience with Yardi property management software
- LIHTC / Tax Credit housing experience required
- Strong customer service, organizational, and communication skills
- Knowledge of Fair Housing laws and affordable housing compliance standards
Preferred
- Bilingual (English/Spanish) strongly preferred
- Experience with collections and financial reporting
- High school diploma or equivalent (college coursework in business, housing, or real estate preferred)
Work Environment & Schedule
- On‑site office environment with regular community interaction
- Some evening or weekend availability may be required
- Fast‑paced, compliance‑driven environment with a strong focus on resident satisfaction
Compensation & Benefits
- Competitive compensation based on experience
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- Growth and advancement opportunities within the organization
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Property leasing: 3 years (Required)
- Resident Retention: 3 years (Required)
- Collection management: 3 years (Required)
Language:
Work Location: In person
