Provide support to the director while providing quality customer service in all aspects of awarding federal, state, institutional, and private aid to NU students. Provide student/parent counseling and assistance and support for the financial aid team effort among all key stakeholders (i.e., FA Office, Admissions, Business Office, Registrar, HR, Payroll, Finance, Advancement, etc.) in awarding, payment, and reconciliation of aid, National Clearinghouse Reporting and federal and institutional student employment. Assure all aspects of institutional, federal, state, and private sources of financial aid are delivered/processed in a timely and compliant manner.
- Thoroughly understand federal and/or state regulations and institutional policies
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Effectively collaborate with key departments while continually striving for quality customer service
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Continue to assist in the training of team members within key departments
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Support and assist in the team environment among staff members and key departments to provide effective, quality service to our internal and external customers.
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Support and assist in the efforts of collaborating among the business units to become One Northwood
Northwood University stands apart in higher education with a philosophy grounded in The Northwood Idea — emphasizing freedom, free enterprise, personal responsibility, and limited government. We seek individuals who are both accomplished in their professions and inspired by the power of enterprise to improve lives. The ideal candidate will feel a strong alignment with Northwood’s mission and values, embracing a culture of academic excellence, accountability, and earned success.
ABOUT NORTHWOOD UNIVERSITY
Northwood University develops free-enterprise leaders who drive global social and economic progress by promoting the importance of free enterprise, ethics, individual freedom, personal responsibility, rule of law, and earned success. Private, nonprofit, accredited, and guided by The Northwood Idea, Northwood University specializes in managerial and entrepreneurial education at a full-service, residential campus located in Midland, Michigan. Northwood Online is offered in multiple states and online for students with transfer credits and work experience who are looking to complete their undergraduate degree. The DeVos Graduate School of Management offers MBA and Master of Science degrees in Finance, Business Analytics, Human Resources, and Organizational Leadership with day, evening, and online delivery options. The Doctor of Business Administration (DBA) program is delivered online, with a differentiated focus on leadership and business analytics using both qualitative and quantitative methodologies.
International education is offered through study abroad and at International Program Centers in Switzerland, the United Arab Emirates (UAE), Sri Lanka, Ghana, and France. Learn more about America's Free Enterprise University at www.northwood.edu.
