Full-Time Office Manager
Harbor Counseling is seeking a highly organized, dependable, and client-focused Office Manager to join our growing mental health practice. This position serves as the first point of contact for clients while also managing essential administrative and operational functions that support the success of our providers and practice.
Responsibilities
- Answer phones and emails
- Manage client intake and scheduling
- Verify insurance benefits
- Check clients in and out of appointments
- Collect copays and process payments
- Manage client billing and account balances
- Submit and reconcile insurance claims
- Assist with provider credentialing
- Maintain client records and office documentation
- Coordinate client communications regarding appointments and insurance matters
- Manage office supplies, equipment, and general office operations
- Maintain website and social media content
- Collaborate with providers and outside healthcare offices
- Ensure compliance with HIPAA and confidentiality requirements
Qualifications:
- Office manager experience in a healthcare related field preferred
- Experience in utilizing electronic medical records preferred
- Experience in insurance and billing preferred
- Familiar with HIPAA regulations preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- High attention to detail and accuracy
- Ability to work independently and take initiative
- Strong problem-solving and time-management skills
- Professional, dependable, and punctual
- Commitment to confidentiality and ethical standards
- Passion for supporting mental health services
Additional Details:
- This position is full time (Monday-Thursday 8:45am-5pm)
- Our office hours are Monday-Thursday 9am-5pm
- Hourly pay with regular evaluations and opportunities for pay increases
- No healthcare benefits provided
- This position is in-office only (no teleworking)
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Job Type: Full-time
Pay: From $13.50 per hour
Work Location: In person
