Zeno Management, a sales and development firm representing AT&T Fiber in the Milwaukee area, is hiring a Junior Customer Associate to help customers learn more about high-speed internet and wireless solutions. In this role, you’ll engage directly with customers, answer questions about AT&T services, and help individuals find options that fit their needs. The Junior Customer Associate works closely with customers through face-to-face outreach to support AT&T and help create a positive and informative experience. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants hands-on experience in customer engagement and sales support.
As a Junior Customer Associate, you’ll receive training in AT&T products, customer communication, and consultative sales techniques. We provide ongoing mentorship, team support, and opportunities for advancement based on performance and consistency.
Core Functions of the Junior Customer Associate
- Engage with customers to assist with AT&T products and services through professional, in-person conversations.
- Present AT&T devices, plans, and accessories with confidence, highlighting features, promotions, and upgrade options
- Help customers compare service options and complete new account enrollments when appropriate.
- Maintain a positive and approachable attitude while representing the AT&T brand in local communities.
- Track customer interactions and maintain accurate records of applications, enrollments, and follow-up activity.
- Work collaboratively with team members to support daily outreach goals and customer satisfaction efforts.
Preferred Skills for the Junior Customer Associate
- Strong communication and interpersonal skills.
- Comfortable speaking with new people in customer-facing environments.
- Positive attitude with a willingness to learn and grow professionally.
- Self-motivated mindset with strong reliability and consistency.
- Ability to adapt in a fast-paced, team-oriented setting.
Pay: $800.00 - $1,300.00 per week
Benefits:
- Professional development assistance
Work Location: In person
