This role plays a critical function on the Healthcare Solution Consulting Team by enabling efficient, scalable solution consulting engagement by owning the end-to-end scheduling process across a high-volume, fast-paced sales environment. The individual will serve as the central coordinator between Account Executives, Solution Consultants, and leadership, ensuring optimal resource allocation and timely customer engagement. Success in this role directly impacts sales velocity, customer experience, and internal productivity. The position requires organizational and communication skills, attention to detail, and the ability to multitask and prioritize effectively while maintaining accuracy. As the function evolves, this role also has the opportunity to influence and improve scheduling processes to better support business growth. Over time, the role may expand to support additional business units, increasing its strategic impact.
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Manage incoming scheduling requests by reviewing Salesforce records, validating qualification details, and prioritizing activities based on urgency and business impact.
- Coordinate availability across Solution Consulting teams using scheduling tools to propose optimal meeting times and resource allocations.
- Communicate scheduling options to Account Executives, track responses, and confirm finalized engagements with accuracy and timeliness.
- Maintain and update scheduling systems to reflect confirmed bookings, release unused capacity, and ensure data accuracy across platforms.
- Enforce data quality standards by requiring complete and accurate information in Salesforce before proceeding with scheduling requests.
- Navigate competing priorities by applying business judgment, managing conflicts, and escalating when necessary to sales leadership.
- Identify inefficiencies in current workflows and contribute to improving scheduling processes and operational effectiveness.
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Experience working in a software or technical company with multiple stakeholders.
- Project management experience.
- Experience sharing presentations to all levels of an organization.
- Experience working with databases, Microsoft Office tools and CRM applications including Salesforce.
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
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Experience working closely with sales, solution consulting, or customer-facing teams in a coordination or operations capacity.
- Experience in scheduling, resource management, or sales support role with competing priorities.
- Experience redesigning operational processes for greater efficiency.
- Exposure to environments with high request volume and tight turnaround expectations.
US Remote (Dallas, TX; Atlanta, GA)
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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