Pay: $24 - $28/hour
Location: Clarksville, TN
Hours: Monday - Friday 8:00am - 4:30pm
Chord Specialty Dental Partners, a leading provider of pediatric and orthodontic dental care, has a full-time career opportunity available for an IT Support Specialist!
As an IT Support Specialist, you'll play a a crucial role in supporting IT operations throughout our Home Support Office and Dental Offices. You will collaborate with various teams to ensure seamless technology integration.
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Provide general IT support to employees working in corporate office and in clinics
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Assisting in routine IT scheduled tasks
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Documentation of the IT environment and various operational processes
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Maintaining IT Equipment Inventory including scheduling repairs, tracking devices, and ensuring sufficient supply
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Employee onboarding / off-boarding utilizing central management platforms to plan for equipment repair and refresh
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Assisting IT management with ongoing projects and maintenance needs
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Oversee and participate in the setup of new locations
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Be diligent in protecting PHI as it relates to HIPAA Standards in IT Interfacing directly with the end-users for training, support, and guidance in all things IT
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Support RingCentral telephone system.
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Preferred degree in MIS, Computer Science, or other related fields
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2+ Years of progressive experience in tech support
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Technical knowledge and experience with Windows OS, Azure, anti-virus, patching, and O365 Suite
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Experience supporting medical or dental software is preferred
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Ability and willingness to travel to clinics and surgery centers as needed, including occasional overnight stays
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ITSM experience required
What We Offer
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Medical/Dental/Vision Insurance
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401(k) with company match
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Generous paid time off (PTO) policy
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Company paid holidays
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Employer-paid Group Term Life Insurance
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Short-Term and Long-Term Disability Insurance
Who We Are
At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We’re always looking for talented, driven individuals who have a desire to make an impact.
#IND