Workplace Moves & Daily Operations
? Coordinate daily employee moves, additions, and workspace changes.
? Manage individual, team, and departmental relocations.
? Coordinate office, conference room, and support space changes with assistance of space planner.
? Ensure work areas are fully operational before employee occupancy.
Move Coordination
? Serve as the primary point of contact for move requests.
? Coordinate activities between Facilities, IT, Security, HR, vendors, and business units.
? Develop move schedules and sequencing plans.
? Conduct pre- and post-move walkthroughs.
? Resolve move-related issues and escalate when appropriate.
Space & Occupancy Administration
? Maintain accurate seating assignments and occupancy records within the IWMS/space management system.
? Update seating assignments via the IWMS tool
? Verify space utilization aligns with approved workplace standards.
? Support periodic occupancy audits and headcount validation.
Customer Service
? Respond to move requests and workplace inquiries.
? Communicate move schedules, expectations, and impacts to employees.
? Provide high-touch customer service during relocations.
? Ensure timely resolution of workplace issues following moves.
Vendor Coordination
? Coordinate work performed by moving companies, furniture vendors, and installation contractors.
? Verify work quality and completion.
? Ensure vendors comply with safety requirements and building procedures.
Documentation & Reporting
? Maintain move schedules and project documentation.
? Track completed moves and service metrics.
? Prepare weekly reports on move activity, backlog, and performance.
? Identify recurring issues and recommend process improvements.
