Vervida Consulting, a sales and business consulting firm in the Inland Empire, is seeking Bilingual Sales Associates. The Bilingual Sales Associate will provide exceptional customer support while assisting customers with accessing affordable wireless solutions. Your role combines sales expertise with community support to ensure no one is left behind due to language barriers.
As a Bilingual Sales Associate, you provide in‑person customer support to a diverse community, answering questions and resolving concerns in multiple languages. With dedicated training, the Bilingual Sales Associate will learn how to explain affordable wireless plans, assist with activations, and guide customers through simple account changes.
Role Requirements for a Bilingual Sales Associate
- Drive growth in the Inland Empire market by offering affordable wireless solutions directly to the customers who need them most.
- Communicate clearly in both English and Spanish to help customers feel comfortable, informed, and confident when selecting their wireless services.
- Simplify the rules for eligibility programs to help customers get their wireless service discounts without any stress.
- Oversee the same-day delivery of phones to ensure every customer walks away with a secure and functioning connection.
- Update and protect customer accounts using modern tools to make sure all information is correct and strictly private.
- Serve as a trusted local advisor who turns simple service questions into lasting professional relationships.
What You’ll Gain as a Bilingual Sales Associate
- Support customers step‑by‑step through enrollment using bilingual guidance.
- Gain confidence in troubleshooting wireless issues for bilingual families.
- Learn how to keep bilingual customer information accurate and secure.
- Build strong listening habits that support bilingual customer understanding.
Qualities That Set You Apart as a Bilingual Sales Associate
- High school diploma or GED preferred.
- Fluent in English and Spanish, with the ability to explain information in clear terms.
- Experience helping customers in retail, hospitality, or community outreach.
- Energetic, detail‑oriented, and willing to learn new tools and guidelines.
- Enjoys supporting local families and creating a positive experience at every event.
Pay: $3,200.00 - $4,800.00 per month
Benefits:
Work Location: In person