Job Description – Office Assistant
About Us
BACS Consulting Group is a fast-paced Managed Service Provider (MSP) dedicated to delivering excellent customer service and reliable IT solutions. We are looking for a motivated Office Assistant to support daily operations and ensure a smooth and professional office experience for our team and clients.
Job Summary
The Office Assistant will support the HR Manager and leadership team by handling front-office operations, administrative tasks, and internal coordination. This role requires strong organization, professionalism, and the ability to multitask in a dynamic environment.
Responsibilities
- Answer, qualify, and route incoming phone calls
- Greet and assist office visitors
- Receive, sort, and distribute mail and incoming hardware
- Process incoming checks via online banking
- Manage shipping and receiving procedures
- Process credit card receipts for executives
- Schedule appointments and screen calls for executives
- Create, assign, and manage service tickets
- Coordinate field staff dispatches for onsite visits and projects
- Confirm and reschedule field appointments as needed
- Maintain the cleanliness and organization of the front office and shipping desk
- File and maintain packing lists, scanned documents, and receipts
- Organize high-value storage and material racks
- Restock office supplies and assist with light cleaning
- Provide administrative support to the leadership team
- Update Excel logs and spreadsheets
- Perform other front-office duties as needed
Qualifications
- Proficient in Microsoft Office (Outlook, Excel, Word)
- 3 years of previous office experience in an administrative role
- Excellent written and verbal communication skills
- Highly organized and able to manage multiple priorities
- Comfortable working in a fast-paced environment
- Strong attention to detail and follow-through
Company Values
At BACS, we embrace:
- We Are Show Ready
- We Are Leaders
- We Are Passionate
- We Are Excellent
- We Are Engaged
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Administrative: 3 years (Required)
Ability to Commute:
- Santa Clara, CA 95050 (Required)
Work Location: In person
