Job Summary
We are seeking for a detail-oriented individual for a Neurologists Office located in Cedars Sinai Hospital. In this role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate appointments, manage patient records, and facilitate effective communication between patients and medical staff. This position offers an exciting opportunity to contribute to high-quality patient care while honing your administrative and clinical support skills in a fast-paced environment.
Responsibilities
- Greet patients warmly and professionally, providing excellent customer service at the front desk
- Schedule appointments efficiently using electronic health record (EHR) systems.
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes.
- Collect and process payments, including medical collections and billing procedures.
- Manage patient check-in and check-out procedures with accuracy and attention to detail.
- Maintain accurate and organized medical records, ensuring compliance with HIPAA confidentiality policies.
- Review documentation for completeness and accuracy.
- Answer multi-line phone systems promptly with professional phone etiquette; direct calls appropriately.
- Assist with medical scheduling, appointment confirmations, and follow-up reminders.
- Support medical office management tasks such as filing, data entry (including 10 key typing), and maintaining office supplies.
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental experience is highly preferred.
- Strong knowledge of EMR/EHR systems.
- Familiarity with medical billing, coding (ICD-10/ICD-9/CPT), insurance verification, Medicare processes, and health information management.
- Excellent computer skills including proficiency with Microsoft Office Suite (Word, Excel)
- Ability to handle sensitive patient information with discretion in accordance with HIPAA regulations
- Exceptional communication skills; bilingual abilities are a plus to serve diverse patient populations
- Strong organizational skills with the ability to multitask efficiently in a busy clinical environment
- Previous office management or clerical experience in healthcare settings is advantageous
- Knowledge of dental terminology and dental office procedures is a bonus for dental clinic roles
Pay: $19.00 per hour
Benefits:
- 401(k)
- Free parking
- Health insurance
- Paid time off
Work Location: In person
