HVAC Service Manager Peachy Keen Airconditioning, Plumbing and Heating
We're growing — and you're invited to lead the way.
Job Summary
Peachy Keen is seeking a dynamic HVAC Service Supervisor to assist our leadership team in growing our team of technicians to deliver exceptional service to our high-end clientele. This role is pivotal in driving operational efficiency, team development, and customer satisfaction across our HVAC division. Peachy Keen is a customer-focused home services company dedicated to providing exceptional Air Conditioning (HVAC), Plumbing, Clean Water Filtration, and Air Quality Solutions & Heating Services. We believe in Clarity, Trust, and Transparency, ensuring homeowners experience top-tier service with peace of mind.
Key Responsibilities
Team Leadership & Development
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Assist the GM in recruitment, training, and mentoring of HVAC technicians
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Conduct performance reviews and set improvement goals
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Foster a culture of professionalism, pride, and continuous learning
Operations Management
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Schedule and oversee service calls, installations, and maintenance
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Coordinate with dispatch to optimize technician assignments
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Monitor KPIs including response time, job completion, and customer feedback
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Proficient in ServiceTitan and in creating HVAC estimates,
Technical Oversight
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Provide hands-on support for complex diagnostics and repairs
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Ensure compliance with safety regulations and industry standards
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Stay current with HVAC technologies and best practices
Customer Experience
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Handle escalated service issues with empathy and urgency
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Maintain high levels of client satisfaction and trust
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Promote service agreements and generate leads for new business
Inventory & Budgeting
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Manage parts inventory and equipment needs
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Ensure timely invoices and receivables
Qualifications
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5+ years in HVAC service, with 2+ years in a leadership role
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Strong technical knowledge of residential HVAC systems
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Excellent communication, conflict resolution, and customer service skills
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Proven ability to lead and inspire teams
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Valid driver’s license and clean driving record
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HVAC certification preferred
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Skilled in creating estimates
Why Peachy Keen?
If you are an enthusiastic individual who thrives in an organized setting and possesses the necessary skills, appreciates Growth, Coaching + Leadership Opportunities with Family Time and Fun Work Outings? If you are, then we encourage you to apply for this exciting opportunity.
Peachy Keen was born out of a simple idea: your home should feel like a haven… and that starts with reliable, honest service. We're a team of professionals who’ve worked in HVAC, plumbing, and heating for years, and we came together to build something better: a company that treats your home with the same care we treat our own.
We’re locally owned, family-minded, and proud to serve South Florida. From the first phone call to the final walk-through, our goal is to make every job feel seamless, respectful, and, well, peachy.
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Florida-based with a premium brand reputation
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A collaborative team dedicated to service excellence.
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Ambitious career and growth plans
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Strategic leadership team with a clear vision
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Culture built on trust, excellence, and team satisfaction
