Assistant Director of Population Health
Center for Primary Care
Who we are:
For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. The physicians, healthcare professionals, and support team at our 9 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action.
At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belonging.
Learn more about CPC’s culture and Great Place to Work Certification by clicking on the link below:
Working at Center for Primary Care | Great Place To Work®
Coverage that cares for body, mind, and spirit.
Comprehensive benefits including no charge medical, lab, and imaging visits at Center for Primary Care locations.
Mental Health Support Services and Resources.
Retirement plan with generous, 100% vested employer match plus profit sharing.
Paid Time Off including 6 weeks 100% Paid Parental Leave.
Employee Discount Programs
The Assistant Director of Population Health and Operations is responsible for supervising CPC’s management of quality improvement initiatives, quality care coordination team, and value-based care programs.
Quality and valued-based programs that CPC currently participates in are ACO plans, multiple Medicare Advantage programs, CMS's MIPS/MACRA program (Including MSSP), and Commercial Payor Programs (including EPHC, BCBS SC, and others as needed). Primary focus for this position will be on MSSP & Commercial programs. The Assistant Director will assist in the overall development, implementation, and maintenance of the organization's quality department and these programs.
The Assistant Director will use relevant clinical applications software to capture, analyze and evaluate data to prove adherence, support workflows and measure improvement. The Assistant Director will serve as a support person for corporate-wide quality initiatives.
Essential Functions
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Works with the Quality Manager to oversee a clinical quality team to help carry out department and corporate goals. Staff will report directly to the Quality Manager, with reporting responsibility to the Assistant Director.
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Oversees and leads improvement projects related to strategic quality improvement and reporting initiatives.
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Supports clinical teams in planning improvement activities utilizing standardized improvement methodologies and data.
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Understands policies, standards, measures, and benchmarks that the organization needs to adhere to and works with Director of Operations and IT Department to integrate software applications, resolve conflicts, evaluate and improve capturing of clinical information, and ensure smooth operation of integrated applications.
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Regularly analyzes reports on clinical quality indicators for performance improvement activities.
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Lead and attend provider and staff-level meetings to present program details, updates, and directives.
All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.
Qualifications for Success:
Education, License/Certification, and Experience Requirements
Education: Associate or bachelor’s degree in health care or related field.
Experience: At least two (2) years of experience in a supervising role required. Experience with Athena One strongly preferred.
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Knowledge of Electronic Health Records (EHRs)
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Proficient in Microsoft Office, including Excel, Word, and Access
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Knowledge of insurance carriers, Medicare and commercial
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Knowledge of quality incentive programs, including HEDIS measures, and shared savings programs
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Knowledge of Insurance Verification, Pre-Authorizations and Pre-Certifications
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Ability to analyze, collect, and report data to insurance payers
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Ability to identify emergent medical situations
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Demonstrate positive customer service skills
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Ability to function in a fast-paced work environment, multi-tasking
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Attention to detail
Additional Job Details:
Work Setting: On-site
Job Type: Full-Time
Schedule: Monday-Friday
Mental/Physical Requirements: Stooping, turning, bending, squatting, kneeling and the ability to lift up to 50 pounds; constant/repetitive standing; requires normal, correctable vision and hearing.
Compensation: Market competitive base pay, commensurate with education and experience.
Center for Primary Care is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.
Center for Primary Care is a Drug-Free Workplace employer.
