Cardiovascular Consultants of South Georgia is growing! With the addition of new providers, we are seeking to expand our Scheduling team in our Thomasville office.
As an Appointment Scheduler, you will assist the Appointment Scheduling Supervisor to ensure efficient operation of the clinic schedules. Your support duties will coincide with your duties as a scheduler. The goal is to complete all activities accurately with high-quality care and in a timely and professional manner.
Education, Experience, and Licensing Requirements:
- High School diploma or GED
- Minimum of one-year experience in a customer service setting, preferably in healthcare
Responsibilities
Job Specific
· Schedule office visits for patients with the appropriate provider, utilizing the correct time/location slot in the template
· Enter notes/special instructions needed for scheduling in the electronic medical record.
· Contact patients via telephone to confirm or reschedule appointments in a timely, accurate manner.
· Manage demanding workload with accuracy and a positive attitude
· Other duties as assigned.
Required Skills
· Maintains a professional image at all times
· Assumes responsibility and initiative for productivity by using time management skills and the ability to multi-task and prioritize workload.
· Assumes responsibility for the implementation of organizational skills to allow for accuracy, precision, and attention to detail
· Demonstrates pride in the practice
· Demonstrates positive interpersonal skills and the ability to handle difficult situations with patients, guests, employees, and physicians
· Strives to work well as a team member
· Effective use of communication skills, both written and verbal
· Knowledge and use of customer service concepts and techniques
· Ability to function efficiently and calmly in stressful situations
· Computer competency and working knowledge of standard office equipment
Qualifications
- Medical administrative support
- Patient service experience
- Proficiency in EHR systems
- Knowledge of medical terminology and HIPAA regulations
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
