We are seeking a detail-oriented individual to join our team in a crucial administrative role. This position is vital for ensuring the efficient processing of orders within our organisation.
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Receive and process customer orders accurately and efficiently.
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Maintain up-to-date records of orders and inventory.
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Communicate with customers regarding order status and any issues that may arise.
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Collaborate with the sales and logistics teams to ensure timely delivery of products.
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Assist in resolving any discrepancies related to orders.
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Proven experience in an administrative or order processing role.
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Strong organisational skills and attention to detail.
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Proficiency in using order management software and MS Office Suite.
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Excellent communication skills, both written and verbal.
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A proactive approach to problem-solving.
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Experience in the window and door industry.
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Knowledge of supply chain processes.
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Familiarity with customer relationship management (CRM) systems.
