Position Overview
The energetic and outgoing Community Engagement & Volunteer Coordinator plays a key role in strengthening connections between the Humane Society and the Rapid City-area community. This position is responsible for recruiting, training, and coordinating volunteers, managing the scheduling and use of the organization’s new community room, and supporting outreach events that promote animal welfare and adoption. The position directly enhances the Humane Society’s ability to serve animals and the community by building strong volunteer programs, creating a vibrant community space, and expanding outreach efforts.
Key Responsibilities
1. Volunteer Coordination
◦ Work with Volunteer Mentors to recruit, onboard, and train new volunteers
◦ Work with staff and team leads to identify volunteer needs and ensure adequate coverage for daily operations and special events
◦ Serve as the primary point of contact for volunteer communications
◦ Recognize and retain volunteers through engagement initiatives and appreciation efforts
2. Community Room Management
◦ Oversee scheduling, reservations, and usage of the community room
◦ Coordinate with internal teams and external partners to host meetings, workshops, and educational programs
◦ Ensure the space is organized, welcoming, and properly maintained
◦ Develop guidelines and procedures for Community Room use
3. Event Support & Community Outreach
◦ Coordinate with internal teams and external partners to host meetings, workshops, and educational programs
◦ Ensure the space is organized, welcoming, and properly maintained
◦ Develop guidelines and procedures for community room use
◦ Assist in planning and executing on-site and off-site events (adoption events, fundraisers, educational programs)
◦ Collaborate with marketing and development teams to promote events
◦ Represent the organization at community functions and build partnerships with local groups
◦ Support event logistics including setup, volunteer coordination, and follow-up
Qualifications
- Experience in volunteer coordination, event planning, nonprofit work, or community engagement preferred
- Strong organizational and time-management skills
- Excellent interpersonal and communication abilities
- Ability to manage multiple projects and adapt in a fast-paced environment
- Passion for animal welfare and the mission of the organization
- Proven leadership experience preferable in animal sheltering, veterinary services, nonprofit operations, or a related field.
- Minimum 3 years of experience in operations or facility management, with team supervision responsibilities.
- Strong organizational, problem-solving, and interpersonal skills.
- Ability to lead by example in a high-energy, emotionally challenging environment.
- Familiarity with animal behavior, care, and shelter management systems a plus.
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite or similar software.
- Must be able to lift 50 lbs and work onsite with flexibility for some weekend or evening hours during emergencies or holidays.
Preferred Skills
- Experience with scheduling tools or volunteer management software
- Public speaking or community outreach experience
- Social media or event promotion familiarity
Work Environment
- Combination of office, on-site animal shelter environment, and community-based events
- Some evenings and weekends required for events and programming
Education and Experience:
- High school diploma or equivalent. Bachelor’s degree in Business Administration, Animal Science, Nonprofit Management, or related field preferred.
- Experience with public engagement required.
Physical Dimensions:
- Able to lift 50 lbs unaided and safely.
- Able to work with, and learn about, cats, dogs, small mammals, reptiles, insects, etc.
Benefits:
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
