Client Services & Marketing Specialist
Eaglemark Brand Strategies
Full-Time | Hybrid | $60,000–$70,000
Position Summary
Eaglemark Brand Strategies is a full-service promotional marketing company dedicated to helping businesses elevate their brands through creative and strategic marketing solutions. Our services include branded apparel, promotional products, signage, vehicle and wall graphics, print marketing, online company stores, fulfillment, and branded environments.
We are seeking a highly organized, creative, and customer-focused Client Services & Marketing Specialist to join our growing team. This role blends exceptional client service with marketing coordination, ensuring projects are executed seamlessly while supporting Eaglemark's marketing initiatives and continued business growth.
The ideal candidate thrives in a fast-paced environment, enjoys building strong client relationships, and has a passion for branding, marketing, and delivering outstanding customer experiences.
Key Responsibilities
Client Services
- Serve as the primary point of contact for assigned clients, building long-term relationships through exceptional service and communication.
- Manage projects from concept through completion, ensuring accuracy, timelines, and client expectations are met.
- Collaborate with clients to understand their branding, promotional, and marketing objectives while recommending creative solutions.
- Prepare quotes, process orders, coordinate production schedules, and assist with invoicing.
- Coordinate product samples, artwork approvals, and project updates with clients and vendors.
- Work closely with graphic designers, production partners, and suppliers to ensure brand consistency and quality.
- Assist with the setup, maintenance, and management of online company stores and promotional campaigns.
Marketing Support
- Assist in planning and executing Eaglemark's marketing initiatives, including email campaigns, social media content, website updates, and promotional materials.
- Help develop marketing content, client success stories, case studies, and branded collateral.
- Support lead generation efforts through marketing campaigns, networking events, and client outreach.
- Monitor industry trends, promotional product innovations, and competitive insights to recommend new ideas and products.
- Help maintain Eaglemark's brand standards across all internal and external marketing communications.
Qualifications
- 2–5 years of experience in client services, marketing, promotional products, branding, or project management preferred.
- Outstanding communication and relationship-building skills.
- Strong organizational and time management abilities with excellent attention to detail.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Self-motivated, proactive, and solution-oriented.
- Experience with Adobe Creative Suite, Canva, ESP/SAGE, CRM systems, or e-commerce/webstore platforms is a plus.
- Proficiency in Microsoft Office and Google Workspace.
- Passion for branding, marketing, creativity, and helping businesses grow.
Compensation & Benefits
- Competitive salary of $60,000–$70,000, based on experience.
- Commission and bonus opportunities through lead generation and account growth.
- Hybrid work environment.
- Opportunity to grow within a fast-growing, entrepreneurial company.
- Collaborative, creative, and team-oriented culture where your ideas make an impact.
Pay: $60,000.00 - $70,000.00 per year
Work Location: In person
