Requisition Number: 104715
Job Description Title: Systems Technician, Senior (End User Compute)
Location: Fort Worth, TX (Onsite)
As a Senior Systems Technician on the End User Compute team, you will participate in and lead engineering efforts to provide secure and highly available end-user services and devices. Your role is a blend of high-impact project participation and hands-on systems support. Whether you are troubleshooting complex issues, deploying technology, or mentoring teammates, your goal is to ensure a seamless and secure experience for every user. You don’t just maintain the status quo—you anticipate growth and build the solutions to meet it.
Essential Duties and Responsibilities
In-Person and Remote Support - Be onsite support for local teammates, projects, and tasks, while also supporting remote users & devices globally.
Device Lifecycle Management: Evaluate, define, and enforce global standards for end-user hardware and software, ensuring a high-performance and ergonomic fleet.
Deployment Architecture: Leverage and maintain automated deployment frameworks (e.g., Autopilot, Intune, Entra) to ensure seamless device provisioning and a "zero-touch" user experience.
Modern Workspace Innovation: Implement, maintain, and optimize next-generation A/V and video conferencing solutions (e.g., Microsoft Teams Rooms, Cisco, Zoom Rooms) to support a hybrid workforce.
Required Skills and Abilities
OS Lifecycle & Support: Deep understanding of Windows 10/11 and macOS architecture, including registry editing, profile management, and update ring
Access Management: Experience with Azure Active Directory (Entra ID), including Conditional Access policies, Group Policy Objects (GPOs), and RBAC.
Endpoint Security: Experience managing antivirus/EDR solutions (e.g., Microsoft Defender for Endpoint), BitLocker encryption, and vulnerability remediation.
Education & Certification Preferences
Education: Bachelor's degree in Computer Science, Information Systems, Business, or a related field of study is required.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Fort Worth || Texas (US-TX) || United States (US) || IT Infrastructure & Support || None || US - Fort Worth, TX ||
