Description:
Description
Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.
What you will get:
Benefits, including PTO, holiday pay, health, dental, vision, and 401K
Bonus opportunity and growth potential
Requirements:
Job Duties:
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Oversee and ensure proper function of operational departments
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Manage fleet and product flow to match customer need and reservation schedule
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Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
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Track and maintain daily inventory both physical and computerized
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Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
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Opening and closing procedures, safeguarding security measures
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Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
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Prepare reports and document daily work activities
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Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
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Support a team environment by assisting other agents, locations and/or other areas when needed
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Coach and educate team members as needed
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Train, supervise and motivate team members
Requirements:
Must be 18+
Good driving record
At least 2 to 5 years management and customer service experience
