About Us
Since 1957, our agency has built a reputation on something simple: exceptional service that earns referrals.
About the Role
As an Office Administrative Assistant, you will play a key role in supporting the daily operations of our office. This is a full-time position that begins with a three-month trial period, during which you will handle customer service and general office administrative duties. We're looking for someone who wants a stable, full-time position within a supportive, well-established office environment.
Responsibilities
- Manage and respond to client calls and correspondence with professionalism and empathy. Ensure excellent customer service and client support.
- Create, organize, manage, and maintain client files and documents.
- Do hard copy filing. Assist with transition to digitized files.
- Print and organize documents generated by insurance carriers.
- Assist with receiving, recording, processing, and distributing payments.
- Distribute incoming and outgoing postal mail.
- Assist with paying bills.
- Maintain office supplies inventory.
- Provide support for various tasks and projects as needed by agents.
- Seek professional development opportunities to enhance administrative and customer service skills.
What We Are Looking For
- An organized self-starter who is keen to learn and grow.
- Strong interpersonal and communication skills.
- Careful attention to detail.
- Ability to work in a team environment.
- Proficiency in MS Office applications.
What We Offer
- Competitive hourly compensation.
- Comprehensive on-the-job training.
- Supportive guidance from experienced team members.
- A supportive, family-oriented work environment.
Education: High school diploma required; four-year college degree preferred.
Experience: Entry-level; previous experience in customer service or office administration is a plus.
We believe in supporting our team members with the tools they need to succeed. If you are diligent, enthusiastic, and looking for a stable, full-time administrative role, we would love to hear from you.
Please apply with a resume (required) and a cover letter (optional) explaining why you're the perfect fit for this role.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits
- Professional development assistance
Work Location: In person
Pay: $20.00 per hour
Benefits:
- Professional development assistance
Work Location: In person
