Used Car Sales Manager
Toyota of Clarksville | Clarksville, Indiana
Join one of the largest used car operations in the region, retailing over 200 used vehicles every month. Toyota of Clarksville is seeking an experienced, high-energy Used Car Sales Manager to lead our high-volume pre-owned sales department. This is an outstanding opportunity for a proven automotive leader who excels at building high-performing teams, driving profitability, and delivering an exceptional customer experience.
The ideal candidate is a hands-on leader with a strong track record in used vehicle sales, desking deals, inventory management, and team development. We are looking for someone who thrives in a fast-paced, high-volume environment, embraces accountability, and is committed to continuous growth and operational excellence.
- Lead, coach, and motivate the used vehicle sales team to consistently exceed monthly sales, gross profit, and customer satisfaction goals.
- Desk deals, structure transactions, and assist sales consultants in closing deals while maximizing profitability and customer value.
- Monitor daily sales performance, appointments, closing ratios, and follow-up activities to ensure team accountability.
- Partner with the Used Inventory Manager to maintain the right inventory mix, competitive pricing, and inventory turn.
- Analyze market trends, inventory aging, and sales data to make strategic decisions that improve performance.
- Recruit, hire, train, mentor, and develop sales professionals through ongoing coaching and performance management.
- Ensure compliance with all dealership policies, lender requirements, and federal, state, and local regulations.
- Collaborate with the Finance & Insurance department to maximize finance penetration, product sales, and overall customer satisfaction.
- Oversee merchandising standards, online inventory presentation, and showroom readiness to ensure every vehicle is presented professionally.
- Build and maintain a positive, high-performance culture focused on teamwork, integrity, and exceptional customer service.
- Resolve customer concerns promptly and professionally while protecting the dealership's reputation.
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Qualifications
- Minimum of 3 years of automotive sales management experience, with a strong preference for used vehicle management.
- Proven history of achieving sales, gross profit, and customer satisfaction goals.
- Strong leadership, coaching, and team-building skills.
- Experience with desking deals, appraising trade-ins, and managing used vehicle inventory.
- Proficiency with dealership CRM and inventory management systems such as VinSolutions, DealerSocket, vAuto, or similar platforms.
- Strong analytical, organizational, and communication skills.
- Valid driver's license with a clean driving record.
What We Offer
- Competitive base salary plus aggressive performance bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Ongoing leadership training and professional development
- Career advancement opportunities within a growing organization
- A supportive, team-oriented culture with the tools and resources to succeed
At Toyota of Clarksville, we're committed to building a championship team that delivers outstanding results and exceptional customer experience. If you're a driven automotive leader who is passionate about developing people, growing sales, and leading a successful pre-owned operation, we'd love to hear from you.
