Objective: The Janitorial Supervisor is responsible for the quality control and safety of their assigned JaniTek accounts; including all service requirements and direct supervision of assigned staff and must actively and consistently meet/exceed customer expectations. The Supervisor assists the Operations Team in holding their team accountable to the JaniTek standards, including but not limited to; inspection scheduling and completion, janitor training, reporting of KPI’s, employee discipline and covering of accounts.
KEY DUTIES AND RESPONSIBILITIES:
Professionalism:
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Complete the Supervisory Training Program.
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Build a positive relationship with assigned staff and clients projecting JaniTek as a professional, caring company.
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Maintain a well-groomed professional appearance and adhere to the “Do the Right Thing” standards and codes.
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Operate safely in accordance with Company policy and procedures at all times.
Operations:
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Train subordinate employees in their job according to company standards.
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Ensure that all employees complete all required training, know, and understand company rules, security procedures, and proper chemical usage.
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Ensure that production in each building is performed as per the agreed upon task schedule, hot button sheets, and completed with satisfactory results.
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Know all service aspects of each client’s account.
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Establish inspection schedule.
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Respond to all reported management or customer complaints/requests as assigned within time frames given.
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Completes site documents daily in a satisfactory manner.
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Learn safety program and assist in handling all workers compensation claims accordingly.
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Update and coordinate schedules for supervisor visits/inspections and night project work assignments with another supervisors/detailers/project crew.
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Demonstrate good two-way communication skills with subordinates and other team members.
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Ensures all supplies and tools are in good working condition and order/monitor as needed.
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Reports any safety issues to Operations Team.
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Communicates with site contact any issues with facilities.
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Coordinate and lead daily/weekly production meetings to resolve operational issues and assign production responsibilities.
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Develop positive rapport with all staff treating all with dignity and respect.
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If applicable keep work area, files, and binder’s organizer.
MINIMUM STANDARDS OF PERFORMANCE:
The Janitorial Supervisor will have satisfactorily completed the above responsibilities when:
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Safety standards are implemented with all subordinate staff.
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Training schedule is met for all janitorial and supervisor staff.
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Daily Work Order assignments are completed and reported as assigned.
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Sets inspection schedule prior to the start of each month and updates daily/weekly due to unforeseen events.
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The individual meets the established monthly target inspections.
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Completes all inspections reports and emails results to operations within 24 hours.
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Helps to complete all start-ups without incident.
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Follows-up on all management/customer requests within ½ hour or mutually agreed upon time frame.
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Meet formerly with Operations as required to review inspections, supervisor development, janitor, and any production scheduling.
Job Requirements:
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Bilingual English and Spanish (Required)
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Minimum Education: High School Diploma preferred
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Must be available to work a midday shift: 5:00 pm to 1:30am
- Preferably 2 years in a supervisory/leadership role
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Capable to train employees on SOP
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Problem solving ability
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Detail oriented / Organize
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Must have Valid California Driver’s License and a clean driving record
- Good Communication Skills
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Must be able to read/write in English
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Must be confident in driving will have to drive to different client site
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Must have prior janitorial experience and have provided janitorial services.
POSSIBLE SCHEDULE:
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Monday thru Friday (occasional weekends) 5:00pm to 1:30 am
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Tuesday thru Saturday 5:00pm to 1:30 am
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Sunday thru Thursday 5:00pm to 1:30 am
Pay Rate
$18.50- $21.00 an hour depending on experience
