Refinance Title Clerk / File Auditor (Level II–III)
Level: II–III | Pay: Up to $24/hour, DOE | Schedule: Full-time, on-site
Location: Centennial, CO
About Automotive Titling Company
Automotive Titling Company (ATC) is a market leader in interstate title and registration processing, supporting 10,000+ dealers across 11,000+ U.S. jurisdictions with 30+ years of industry experience. We partner with dealerships, lenders, and auto refinance platforms nationwide to keep vehicle title and registration transactions accurate, compliant, and moving.
About the Role
As a Level II–III Refinance Title Clerk / File Auditor, you'll audit incoming vehicle title paperwork tied to auto refinance transactions for accuracy and completeness, balance paperwork to funding, prepare DMV documents, and resolve open issues by communicating directly with dealerships and refi platform partners. This is a more senior track within the Auditor role: you're expected to own dealer-facing conversations independently — not escalate them — while processing 25–40 files per day and maintaining the precision auto refinance transactions demand.
What You'll Do
- Audit incoming title and lien paperwork from auto refinance platforms and lenders for accuracy and completeness
- Balance paperwork to funding and identify discrepancies before they become downstream problems
- Prepare and process DMV title and registration documents in accordance with state-specific requirements
- Communicate directly with dealership contacts to resolve open issues, missing documentation, and Not-In-Good-Order (NIGO) items — independently, without routine hand-off to a lead
- Serve as a confident, professional point of contact for dealerships on file-specific questions and follow-up
- Process 25–40 files per day while maintaining strict accuracy standards
- Track and report on recurring issues or trends to support process improvement
What You Bring — Strongly Preferred
- Experience with an auto refinance platform such as RefiJet, AutoPay, Origence, iLendingDIRECT, The Savings Group, or similar — this is the top differentiator for this role
- Demonstrated experience communicating directly with dealerships — not just internal teams or lenders — to resolve title and documentation issues
- Mortgage underwriting, lien processing, or financial document compliance experience where accuracy carries real consequences
- Dealership title experience, including DMV submissions and resolving title discrepancies
- Team lead, supervisor, or management experience with the potential to grow into a lead role
- Colorado Notary certification
- Strong 10-key by touch skills and 50–60+ WPM typing
- Proficiency in Microsoft Excel, Word, and Outlook
Also a Great Fit If You Have
- Auto dealership admin or finance office experience (CDK experience a plus)
- Loan processing, banking, or insurance document processing background
- High-volume data entry experience with strong accuracy accountability
- DMV or registration processing experience (e.g., AAA)
Benefits
- Cigna medical plan options
- Dental and vision coverage
- Company-paid life and AD&D insurance
- 3 weeks PTO plus 10 paid holidays after 30 days
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please add your personal email address:
- Please add your phone number:
- Have you ever worked for ATC before?
Education:
- High school or equivalent (Required)
Experience:
- Leadership: 1 year (Preferred)
- Adminstrative: 1 year (Preferred)
- refinancing : 1 year (Required)
Ability to Commute:
- Centennial, CO 80112 (Required)
Work Location: In person
