CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker.
This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication.
Core Responsibilities
Building Operations & Reliability
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Own daily operational readiness of all buildings, grounds, and shared spaces
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Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems
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Lead preventative maintenance programs to reduce downtime, risk, and reactive spend
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Event Related building access and coordination with building owner and management team
Vendor & Trade Network Management
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Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security)
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Negotiate scopes, bids, SLAs, and service contracts
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Drive vendor performance using clear metrics, timelines, and documented outcomes
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Cost controls and operational expense reduction
Project & Renovation Oversight
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Lead small-to-mid size renovation and improvement projects from planning through completion
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Coordinate contractors, internal stakeholders, schedules, permits, and inspections
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Ensure work is delivered safely, on time, and within approved budget
Technology-Enabled Facilities Management
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Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests
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Maintain clean documentation, maintenance records, compliance logs, and asset tracking
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Leverage technology to improve response times, visibility, and operational control
Budgeting & Cost Control
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Own facilities operating budgets and track spend against forecast
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Prepare cost estimates for moves upgrades, repairs, and capital improvements
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Identify cost-avoidance opportunities without compromising safety or reliability
Safety, Compliance & Risk Management
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Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations
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Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants)
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Coordinate inspections, permitting, and regulatory filings as required
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Maintain a safe, compliant, and professional work environment at all times
Leadership & Communication
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Act as the single point of accountability for facilities operations
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Communicate clearly with executives, department leaders, vendors, and on-site staff
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Translate technical issues into plain-language updates for leadership
Lead with urgency, professionalism, and follow-through
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Required Experience & Profile
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5+ years in facilities management, building operations, construction management, or a related field
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Proven experience managing vendors and trades, not just internal staff
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Demonstrated success managing budgets, schedules, and multiple concurrent priorities
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Strong problem-solving skills with a bias toward action and resolution
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Comfortable operating in a fast-moving, high-expectation environment
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Experience using ticketing systems, work-order platforms, or facilities software
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Ability to communicate effectively across leadership, operations, and skilled labor
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Working knowledge of building systems, life-safety requirements, and compliance standards
Preferred (Not Required):
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Degree or formal training in Facilities Management, Engineering, Construction, or Business
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Experience supporting corporate offices, event spaces, or multi-use facilities
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Familiarity with access control, security coordination, and modern workplace systems
Physical & Practical Requirements
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Ability to walk sites, inspect work, and be hands-on when required
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Ability to lift up to 30–50 lbs as needed
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Valid driver’s license and insurable driving record
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Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required
