Dental Insurance & Revenue Cycle Coordinator
Oasis Dentistry | Luxury Dental Experience | Concord, NC
Oasis Dentistry is seeking an experienced, detail-oriented Dental Insurance & Revenue Cycle Coordinator to join our growing luxury dental practice.
This is NOT an entry-level front desk role.
We are looking for someone who deeply understands dental insurance, claims management, Eaglesoft, and revenue cycle systems — someone who takes ownership, works proactively, and helps keep the practice financially healthy and operationally excellent.
Our practice is modern, fast-paced, hospitality-driven, and growth-focused. We are building something very different from traditional dentistry and need strong team members who can grow with us.
### REQUIRED EXPERIENCE
- Minimum 2 years dental insurance coordination experience
- Strong knowledge of Eaglesoft
- Experience with PPO insurance verification and breakdowns
- Experience sending claims electronically with attachments
- Understanding of narratives, radiographs, intraoral photos, and documentation requirements
- Experience handling insurance aging reports and claim denials
- Ability to review frequencies, limitations, waiting periods, missing tooth clauses, downgrades, and history
- Strong communication and follow-up skills
### SYSTEMS USED
- Eaglesoft
- Airpay
- Nexhealth
- Vyne Dental
### DAILY RESPONSIBILITIES
- Verify insurance eligibility and benefits accurately
- Input insurance information into Eaglesoft
- Review patient insurance history and frequencies
- Ensure all patients are eligible prior to appointments
- Contact patients proactively regarding inactive insurance, missing information, or coverage issues
- Submit claims daily with proper documentation and attachments
- Follow up on outstanding insurance claims and A/R
- Work insurance aging reports and denial correspondence
- Correct rejected claims and resubmit quickly
- Track missing EOBs and insurance payments
- Communicate with front office and clinical team regarding coverage limitations and claim requirements
- Maintain organized and accurate insurance notes/documentation
### IDEAL CANDIDATE
- Fast and efficient
- Highly organized
- Strong sense of urgency
- Takes ownership
- Excellent communicator
- Team-oriented
- Comfortable in a high-expectation environment
- Understands that details matter
### WHAT WE OFFER
- Competitive pay
- Growth opportunities
- Supportive leadership
- Beautiful modern office environment
- Dental benefits
- PTO
- 401(k)
- Team discounts on spa services/products
- Opportunity to grow with an expanding luxury dental brand
If you are someone who loves systems, organization, problem-solving, and helping a practice operate at a high level, we would love to meet you.
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- Teeth charting/numbering: 1 year (Required)
- Dental terminology: 1 year (Required)
- Communication with dental insurance companies: 1 year (Required)
- Dental Insurance verification: 1 year (Required)
Ability to Relocate:
- Concord, NC 28027: Relocate before starting work (Required)
Work Location: In person
