Farmacy is seeking a highly organized, detail-oriented, and proactive Sales & Education Coordinator to support our growing retail business and education function. This role will serve as a key operational partner to the Sales and Education teams, helping drive flawless execution across retailer management, product launches, training initiatives, and business reporting.
The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and has a passion for beauty, retail, and consumer engagement. This role offers broad exposure to commercial strategy, account management, retail operations, field education, and cross-functional brand initiatives.
KEY RESPONSIBILITIES:
Sales & Account Support
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Support the Director in the day-to-day management of Sephora, Ulta, and key retail accounts.
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Assist with order management, tracking, and issue resolution to ensure timely and accurate fulfillment.
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Maintain retailer portals and systems, ensuring product, pricing, assortment, promotional, and merchandising information remains accurate and up to date.
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Coordinate new product launch execution, including item setup, retailer assets, timelines, samples, and launch readiness activities.
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Prepare materials for retailer meetings, including sell-in presentations, business reviews, reporting, product samples, and meeting recaps.
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Support assortment updates, promotional submissions, retailer requests, and cross-functional follow-up actions.
Education & Training Support
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Partner closely with the Education Lead to coordinate retailer and field education programs.
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Manage logistics for training initiatives, including scheduling, attendee tracking, training materials, gratis, product shipments, samples, and merchandising support.
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Assist in updating and distributing training materials, educational assets, product information, and retailer communications.
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Coordinate virtual and in-person training sessions, webinars, and field education events.
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Assist with retail event coordination and in-store activation support.
Reporting & Business Analytics
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Pull and maintain weekly, monthly, and ad hoc reporting related to sales performance, inventory, forecasts, retailer scorecards, and promotional results.
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Support business reviews and retailer planning meetings through data collection and analysis.
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Monitor key business metrics and identify trends, opportunities, and potential risks.
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Assist with forecast tracking and inventory management reporting.
Requirements
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1+ years of experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail industries.
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Strong organizational and project management skills with exceptional attention to detail.
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Excellent communication and interpersonal skills.
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Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
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Comfortable analyzing data and generating business insights from reports.
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Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
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Collaborative team player with a proactive, solutions-oriented mindset.
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Passion for beauty, skincare, retail, and consumer experiences.
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Able to commute to the NYC office a minimum of 2 days per week.
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Available for various weekend and evening events on a scheduled, ad hoc basis.
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Authorized to work in the United States without the need for current or future sponsorship. Immigration sponsorship is not available for this role.
This is a non-exempt, hourly role.
Benefits
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15 days PTO + 5 sick/personal days per year
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16 annual Company holidays
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Health insurance, Dental insurance, Vision insurance
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Life insurance ($25,000 policy, free to employees)
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Commuter benefits (Transit + Parking FSA)
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Health care FSA
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Dependent care FSA
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401(k) retirement savings plan, with up to 4.0% company match with no vesting period (after 6 month eligibility waiting period)
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16-weeks 100% paid parental leave for birth mothers and adoptive parents plus 8 weeks unpaid, 8-weeks 100% paid parental leave for all other parents
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$40/month phone stipend
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Adoption & Surrogacy Support, $10,000/event reimbursement with $40,000 lifetime cap
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Quarterly Gratis Product Stipend
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Monthly Exercise/Gym Reimbursement
