Client Care Specialist

FYZICAL Therapy and Balance Centers -
Norwalk, CT

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Job Details

Full-time
$40,000 - $45,000 an hour

Benefits

Paid time off
Opportunities for advancement

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Description

FYZICAL Therapy & Balance Centers is seeking a full-time Client Care Specialist to join our team in Norwalk, Connecticut. The Client Care Specialist is the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. You will join a champion team that works together to help grateful patients get back to the lives they love.

We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of career advancement opportunities and grow your career under a practice leader who is fully invested in you.

Benefits:

Health insurance
Paid time off
Salary or hourly compensation commensurate with experience
Other benefit and bonus compensation opportunities

Responsibilities

Job Responsibilities:

Handle client scheduling, communication, follow up calls, and answer any questions from potential or current clients
Gather and maintain client data; keep track of all client referrals
Collect all payments; insurance verification and authorizations
Communicate with physical therapists about scheduling, patient arrivals, and patient needs
Keep a log of all reports sent to and from doctors
Managing day-to-day operations of the clinic including but not limited to opening and closing the clinic, monitoring inventory and supplies, and maintaining a professional appearance throughout the clinic
Ensure patient satisfaction

Skills & Qualifications

Qualifications:

High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain

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Job Description

Responsibilities

Skills & Qualifications

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