Overview:
Our restaurant concept is built on providing signature dining experiences to our guest. Our restaurant provides a warm welcoming atmosphere with delicious-contemporary food. Our service is genuine, welcoming and we are here to make our guest experience memorable.
Job Objective
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Provides an exceptional hospitality experience to our guests.
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Works with all team members to provide exceptional hospitality to our guests.
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Interacts with all guest, team members, and purveyors in a professional and hospitable manner.
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Provides a professional, helpful, safe and courteous work environment for all team members.
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Willingness to participate in all restaurant positions when the opportunity presents itself.
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Ensures a continual educational workplace to all team members.
- Maintains the Restaurant as a Showplace, through cleanliness, organization and ambience.
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Works with and through all team management to achieve goals both financial and professional.
- Develops staff members, through opportunities for advancement.
- Propagates positive relationships and strong ties to the community.
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Protects owner’s investments.
Responsibilities:
Responsibilities & Tasks
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Ensures Opening and Closing procedures for all positions are adhered to.
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Training team members.
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Generates costed weekly staff schedules for hourly employees.
- Orders and receives liquor, beer, wine, non alcoholic beverages and paper products.
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Assists kitchen in ordering and receiving of products.
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Manages floor operations regarding service, timing and quality
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Leads departmental meeting with hourly employees.
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Handle all large party bookings and catering events.
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Leads/participates in all daily pre-meals and line-ups.
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Participates in kitchen line checks, lunch or dinner.
- Prepares report at end of shift, which include: daily labor, daily food & beverage cost and daily sales.
- Performs staff performance reviews.
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Increases sales through marketing & up sell training
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Identifies operational opportunities (i.e. promotions, marketing).
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Managing and weekly policing of P.O.S.
Policies and Procedures
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Ensures team members fully comply with all aspects of the Little Gem Resorts Handbook.
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Oversees that all product par stocks are adhered to, insuring all products are available to our guests.
- Restaurant is kept in compliance to all fire and safety regulations to insure the safety of our guests and employees.
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Ensures all staffing level comply with budgets and forecasted business.
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Large party booking policy is adhered and complied to.
- Enforces proper security procedures are in place to protect employees, guests and company assets.
- Alcohol awareness policy is evenly and strictly enforced.
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Enforces ownership’s policy on comps, voids and discounts.
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Harassment of any type is not to be promoted or tolerated,
Fiscal Accountability
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Controls food, beverage and labor costs through management.
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Works with General Manager in controlling other expenses through purchase orders.
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Manages all weekly and daily inventories.
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Manage P.O.S. system, pricing changes and special items.
- Approves all comps, voids and discounts.
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Manages all banks and cash drops.
- Ensures that proper cash handling procedures are followed.
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Balances cash on hand with end of day report if PM manager
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Prepares cash drawers and performs cash drops at end of AM shift.
- Costing of weekly schedules for all positions to adhere to budget allocations.
Qualifications:
Qualifications
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Six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club required.
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Must be able to stand, walk, lift and bend for long periods of time.
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Must be a service minded individual with a positive attitude who truly enjoys helping others.
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Successful applicant will pass pre-employment background check.
