Job Overview
Are you enthusiastic about the hospitality industry and dedicated to providing exceptional guest experiences? Comfort Inn Somerset invites you to join our team as a Guest Service Associate. We are looking for a motivated and detail-oriented professional to support our Front DeskTeam, ensuring our property meets Choice's high standards of safety, cleanliness, and excellence. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with enthusiasm and professionalism.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle check in , check out, reservations, and all guest questions and concerns.
- Maintain accurate records throughout your shift.
- Support client communication via phone, email, or in-person interactions with excellent customer service skills
Qualifications
- Proven office experience with strong computer literacy.
- Experience with multi-line phone systems and phone communication best practices
- Demonstrated organizational skills with excellent time management and prioritization abilities
- Previous roles such as hotel and customer service.
- Strong interpersonal skills with a professional demeanor and excellent phone etiquette
- Must be able to work weekends and holidays.
Join us in creating a welcoming environment where professionalism meets energetic support! This role is perfect for motivated individuals eager to develop their hospitality expertise while making a meaningful impact every day.
Pay: From $10.00 per hour
Benefits:
Work Location: In person
