Stephen L Bruce PC is seeking a mid-level Debt Collector for a full-time, onsite role in Edmond, Oklahoma. This position exists to support compliant account resolution through professional, respectful communication with consumers.
Key responsibilities include managing inbound and outbound telephone activity to secure payments, negotiating payment arrangements when appropriate, maintaining thorough and accurate documentation of each interaction, and adhering to all applicable federal, state, and local laws and regulations. The role requires comfort remaining at a workstation and on the phone for extended periods.
Required qualifications and skills:
- Prior experience as a debt collector or negotiator (required)
- Strong verbal and written communication with an empathetic, professional approach
- Effective negotiation skills and high ethical standards
- Computer proficiency; excellent attendance and time management
- Ability to work independently and collaboratively; adaptability and willingness to learn
Qualified candidates are encouraged to apply and demonstrate a commitment to compliant, respectful collections.
Daily Workflow
Your day as a Debt Collector typically begins with reviewing assigned accounts and prioritizing outreach. Throughout the day, you will move between scheduled follow-ups and new contacts, balancing firmness with professionalism and transparency. You will use established systems to record outcomes in real time and stay organized across multiple accounts. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with optional overtime available when volume warrants. You will work onsite with a team that values a positive attitude and consistent, compliant execution—so your efforts translate directly into healthier revenue streams and clear, documented resolution progress.
Compensation & Benefits
This full-time role offers a competitive salary plus commission, along with Medical, Dental, and Vision coverage. Additional benefits include a 401(k), Life Insurance, and FSA.
Pay: $19.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Do you consent to a background check and a drug test?
Work Location: In person
