Order Entry-Office Assistant Needed
Must be available to work on site 9AM-5PM
This position has heavy data entry, computer, phone work. Must have excellent computer skills and the ability to assist in Warehouse when workload and tasks require. Will need to have strong attention to detail.
- Proficiency with computer navigation including order entry, product look up, sales entry, and procuring customer’s requests using the computer are daily duties.
- Helps customer make selections by building customer confidence, offering suggestions and opinions and identifying correct parts.
- Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.
- Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
- Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers by phone or e-mail.
- Assisting warehouse staff in picking and packing when workload requires, example: ordering picking, cycle counting, shipping/receiving tasks.
- The ability to reference the part of the Citizen or Miyano product line in the extensive parts database.
- Enter order data into SYSPRO system.
- Familiarity with various parts for CNC machines would be helpful, but not required
- Works with SYSPRO to create accurate packing slips
- Assist in keeping parts area clean and orderly
- Assign OEM part numbers
- Will assist with annual inventory count
- Other duties as assigned by Manager
Requirements:
Knowledge of SAP or SYSPRO preferred
Experience in Parts Department environment
Must Have a Strong Customer Service Focus
High school diploma/GED or equivalent work experience,
Ability to work efficiently in a fast-paced environment
Excellent computer skills
Proficient in Microsoft Office required
