We are seeking a dedicated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining a positive work environment. The ideal candidate will have strong leadership skills, culinary knowledge, and experience in food service management.
Responsibilities:
- Manage and supervise a team of employees during assigned shifts
- Ensure smooth operation of all areas
- Provide excellent customer service by addressing customer concerns and resolving issues
- Train new employees on company policies, procedures, and standards
- Monitor food quality and presentation to ensure consistency
- Handle cash transactions and maintain accurate cash handling procedures
- Ensure compliance with food safety regulations and maintain cleanliness standards
- Assist in inventory management and ordering supplies as needed
- Collaborate with the Assistant Manager to achieve business goals and targets
Skills:
- Strong leadership abilities with the ability to motivate and inspire a team
- Culinary knowledge and experience in a fast-paced environment
- Previous experience in an Assistant Manager or Shift Leader role preferred
- Proficient in cash handling procedures and POS system
- Knowledge of food safety regulations and ability to enforce them
- Excellent communication skills with the ability to effectively interact with customers and employees
- Strong problem-solving skills and ability to make quick decisions under pressure
We offer competitive pay based on experience along with opportunities for career advancement. Which includes cash and credit tips on top of your base pay! If you are a motivated individual with strong leadership skills and a passion for the food service industry, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $14.50 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Application Question(s):
- D.P. Dough is open from 4pm until 4am daily! Are you comfortable working late nights ?
- Are you looking for full-time? Or part-time?
Experience:
- Shift lead: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
- Cleveland, OH 44114 (Preferred)
Work Location: In person
