JOB A WIC Breastfeeding Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. EXAMPLE OF DUTIES To enhance the continuity of WIC’s current breastfeeding education and counseling efforts by assisting WIC moms to reach their breastfeeding goals.
1. Support WIC mothers during a normal breastfeeding experience.
2. Encourage and promote breastfeeding to WIC participants.
3. Attend all clinic Breastfeeding classes to promote peer services, provide support, and education.
4. Address specific concerns of WIC expectant/breastfeeding mothers and correct any misinformation.
5. Share WIC-approved breastfeeding educational materials with participants.
6. Counsel WIC pregnant and breastfeeding mothers over the telephone and in person at scheduled intervals.
7. Follow up on WIC participants according to protocol. Will refer to the Breastfeeding Peer Counseling Training Manual for recommended contact frequency.
8. Be available to WIC participants outside of normal clinic hours.
9. Provide support and information to WIC breastfeeding mothers who may need help and/or advice to continue breastfeeding while working or attending school.
10. Teaches use, cleaning, and assembly of breast pumps to WIC moms.
11. Assists in maintaining breast pump inventory and communicating pump supply needs to clinic staff and/or supervisor.
12. Document appropriate counseling information, such as participant name, date, and time spent with participants on Breastfeeding Peer Counseling logs in a timely manner.
13. Complete and submit Breastfeeding Peer Counseling Monthly Activity Report to the Breastfeeding Peer Counseling Supervisor by the fifth day of the following month.
14. Document all contacts with participants in clinic records according to policy; keep all participant files in a secure area, in a locked drawer.
15. Responsible for submitting work orders and communicating with Manager/Supervisor for clinic and personal maintenance, safety and technology issues.
16. Required to activate and deactivate alarm systems at satellite WIC sites and ensure the building is locked and secured before leaving the premises.
17. Attend all required meetings and in-services.
18. Abide by clinic policy concerning participant confidentiality.
19. Provide appropriate referrals when needed.
20. Complete required training in support of duties and responsibilities of this position.
21. Other duties as assigned including those required to fulfill activities in support of public health emergency operations.
MANDATORY TRAINING:
Counselors will receive all of the following training:
- WIC Breastfeeding Peer Counselor Orientation Breastfeeding Educator Course (completion required within one year of employment, with refresher completed at least every three years).
- Breast pump training.
