POSITION TITLE: Veteran Directed Care Counselor
LOCATION: Scranton, PA
COMPANY PROFILE: ACES$ Financial Management Services is a division of MyCIL (the Northeast Pennsylvania Center for Independent Living). ACES$ provides payroll management solutions for persons with disabilities and their attendants. ACES$ is actively seeking to recruit an energetic and compassionate individual to work in a team-oriented environment.
Learn more at https://www.mycil.org/acess-financial-management-services.html
THE ROLE DEFINED: A Veteran Directed Care Counselor helps Veterans assess their needs, create a spending plan and navigate self-direction process. Reporting to the Supervisor of MyCIL’s PACE & Veteran Directed Care Programs, the Veteran Directed Care Counselor will assist the Supervisor of MyCIL‘s PACE & Veteran Directed Care Programs with various administrative duties. In addition, collaborate with partners at Wilkes-Barre VA Medical Center.
Estimated Percent of Time: 75%
- Correspondence with referrals and initial intake.
- Review and explain Veteran Directed Care program.
- Assist Veterans and caregivers with the completion of program enrollment paperwork.
- Conduct in home assessments and complete assessment tool to determine Veterans’ level of assistance.
- Development of spending plan.
- Plan of care development.
Estimated Percent of Time: 20%
- Financial management services, including payroll for caregivers and payments for approved goods and services.
- Ongoing monitoring and documentation
Estimated Percent of Time: 5%
- Other duties as assigned.
DESIRED EXPERIENCE AND SKILLS:
- High school diploma or bachelor’s degree in human services or related field required.
- Minimum of 2 years’ experience in social services is preferred.
- Ability to familiarize self with Veteran Directed Care operating procedures and requirements.
- Ability to assess level of care and identify needs.
- Demonstrate ability to create a comprehensive plan of care.
- The successful candidate will be comfortable working on a computer and be proficient in MS Word and Excel.
- Excellent communication skills both oral and written.
- Must have strong organizational and analytical skills.
- Proof of a Registered Vehicle for use.
- Valid Pennsylvania Driver’s License required.
- Proof of Auto Insurance required.
DESIRED PERSONAL ATTRIBUTES:
- The ability to build trust and rapport quickly with Veterans, their families and caregivers.
- Demonstrate empathy and compassion.
- The ability to work both independently and as part of a team.
- Ability to give and receive constructive feedback.
- The position requires strong organizational skills and the ability to multi-task.
- Humility, passion, and emotional intelligence are prerequisites for success.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Sedentary work.
- May involve bending, reaching, stooping, and lifting on occasion.
- No unusual accident or health hazards in position.
- Works in a well-lit office area.
- Travel is required.
The above statements reflect the general duties considered necessary to describe the main functions of the position and shall not be considered as the detailed listing of all the job requirements that may be part of the position.
Pay: $20.00 - $21.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Ability to Commute:
- Scranton, PA 18509 (Preferred)
Work Location: In person
