Entry Level Assistant Manager
The Bottle Cap Group, a local restaurant organization, stands out with its diverse and innovative concepts. Our genuine passion for the food and beverage industry drives us to create experiences that keep our customers returning for more.
We are searching for committed individuals to fill the crucial position of Assistant Manager at several of our Charlotte, NC, locations. This role requires a flexible schedule, including nights and weekends, and the ability to thrive in a fast-paced environment.
This is an entry-level management position that assists with daily operations.
Bottle Cap is looking for Assistant Managers who can lead a team and ensure an excellent customer experience. Our locations are open seven days a week and have various operating hours. We seek candidates who are dedicated and serious, with a positive attitude and a commitment to delivering a great customer experience while overseeing both the FOH and BOH teams.
Summary of Position:
Provide friendly, responsive service to create an exceptional experience for all guests. In addition to creating a great atmosphere, this position works with all employees in the FOH and BOH daily and keeps the GM informed of all restaurant operations and happenings.
Responsibilities and Duties
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Supervises restaurant and all related areas in the absence of the GM.
- Make recommendations you genuinely feel our guests will enjoy.
- Answer questions about our food, beverages, scheduled entertainment, and other restaurant functions and services.
- Ensures all employees have proper supplies and equipment.
- Communicates any issues regarding food quality and service levels to GM.
- Monitor alcohol and beverage service to ensure compliance with local laws.
- Assists in achieving or exceeding budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Assist in delivering food and beverages from the kitchen and bar to guests during peak times.
- Help maintain clean service areas.
- Thank guests for their visit and invite them to return.
- Manage and Direct both FOH & BOH employees with daily tasks and checklists
Qualifications and Skills
- You must communicate clearly about your schedule and shift and show up on time as scheduled.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and can handle money and operate a point-of-sale system.
- Be able to work in a standing position for long periods.
Benefits:
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid time off
- Vision Insurance
Job Type: Full-time
Pay: $55,847.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Charlotte, NC 28202 (Required)
Ability to Relocate:
- Charlotte, NC 28202: Relocate before starting work (Required)
Work Location: In person
