Overview
Join our dynamic team as a Customer Service Representative and become the friendly, professional voice that helps our clients and visitors feel valued and supported. In this role, you will be the first point of contact, providing exceptional service through effective communication, administrative support, and problem-solving. Your enthusiasm and organizational skills will drive positive interactions, ensuring every customer experience is smooth, efficient, and memorable. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment.
Duties
- Greet visitors and clients at the front desk with professionalism and warmth, creating a welcoming atmosphere
- Manage multi-line phone systems to handle inquiries, direct calls efficiently, and provide accurate information
- Assist with data entry, filing, and maintaining organized records using Microsoft Office and other CRM software
- Support office management tasks such as calendar management, appointment scheduling, and document proofreading
- Handle customer support requests via phone and email with excellent phone etiquette and active listening skills
- Perform clerical duties including filing, photocopying, and updating client or patient records accurately
- Maintain a tidy reception area and ensure all office supplies are stocked and organized
Experience
- Prior office experience or administrative support background is highly preferred
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience working with multi-line phone systems and providing exceptional customer service
- Bilingual abilities are a plus to effectively communicate with diverse clientele
- Demonstrated organizational skills with attention to detail in data entry, proofreading, and filing tasks
- Previous roles such as dental receptionist, medical receptionist or personal assistant can provide valuable relevant experience
Join us to make a difference through energetic service delivery! We value proactive individuals who thrive on helping others while managing multiple responsibilities efficiently. This is more than just a job — it’s an opportunity to grow your career in a supportive environment that recognizes your talents.
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift availability:
Ability to Commute:
- Richlandtown, PA 18955 (Preferred)
Work Location: In person
