Licensed Professional – Intensive In-Home Services Team Lead
Reports To: Clinical Director / Agency Director
Position Summary
The Licensed Professional – Intensive In-Home (IIH) Services Team Lead provides intensive, time-limited family preservation services designed to stabilize living arrangements, prevent out-of-home placements, and promote family reunification for youth up to age 20. Services are delivered primarily in the home and community through a team-based approach that addresses the clinical, behavioral, and environmental needs of the youth and family.
Minimum Qualifications:
Education, Licensure, and Experience:
Candidates must meet one of the following requirements:
- Hold a license, provisional license, certificate, registration, or permit issued by the governing board regulating a human services profession; OR
- Be a Registered Nurse licensed to practice in North Carolina by the North Carolina Board of Nursing with a minimum of four (4) years of full-time accumulated experience serving the MH/DD/SAS population.
Additional Requirements:
- Must be at least 21 years of age.
- Ability to read, write, understand, and follow directions.
- Possess the education, competency, work experience, and skills necessary to effectively perform the duties of the position.
- Valid driver's license, reliable transportation, and current automobile insurance
Essential Duties and Responsibilities:
Clinical Leadership:
- Serve as Team Lead for the Intensive In-Home Services Team.
- Provide or coordinate treatment services for youth and family members in collaboration with another licensed professional when appropriate.
- Coordinate and oversee the completion of initial assessments.
- Develop, monitor, and update Person-Centered Plans (PCPs).
- Participate in treatment team meetings and agency clinical staffing meetings.
- Provide supportive counseling based on the recipient's diagnostic and clinical needs.
- Monitor and manage presenting psychiatric, behavioral, and/or substance use symptoms.
Family and Community-Based Services:
- Deliver services primarily in community settings, including homes, schools, shelters, libraries, and other approved locations.
- Assess and de-escalate family crises while implementing interventions to reduce the likelihood of recurrence.
- Provide parenting skills training and support to caregivers.
- Deliver self-help and independent living skills training to youth.
- Assist caregivers with implementing home-based behavioral support strategies.
- Ensure linkage to community resources and supportive services.
Care Coordination and Case Management:
- Coordinate and monitor services on behalf of consumers and families.
- Act as an advocate, broker, coordinator, and monitor of service delivery systems.
- Facilitate movement across levels of care when clinically appropriate.
- Complete case management activities, including arranging, linking, monitoring, and integrating services and referrals.
- Ensure consumers are connected to the most clinically appropriate and effective services.
- Maintain ongoing communication with stakeholders, including DSS, DJJ, LME/MCOs, schools, healthcare providers, and other community partners.
Compliance and Quality Assurance:
- Ensure compliance with all agency policies, procedures, and applicable state and federal regulations.
- Review and maintain complete, accurate, and compliant clinical records.
- Audit consumer charts to ensure documentation accuracy and regulatory compliance.
- Review progress notes and supporting documentation for completeness and timeliness.
- Ensure all required paperwork is submitted within established deadlines.
- Participate in quality assurance and quality improvement activities.
- Assist with policy implementation and program development initiatives.
Administrative and Supervisory Responsibilities:
- Participate in staff interviews, hiring, and selection processes.
- Support staff development, training, and professional growth activities.
- Assist with program oversight and ensure departmental deadlines are met.
- Provide on-call first responder coverage on a rotating schedule.
Knowledge, Skills, and Abilities:
- Strong clinical assessment and crisis intervention skills.
- Knowledge of family systems, behavioral health treatment, and community resources.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Strong organizational, documentation, and time management skills.
- Ability to maintain confidentiality and professional boundaries.
- Proficiency in electronic health records and documentation systems.
Working Conditions:
This position requires travel throughout the service area and the ability to provide services in home, school, and community settings. Evening, weekend, and on-call responsibilities may be required based on program needs.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Winston-Salem, NC 27106
