Job Title: Treatment Coordinator
Job Description:
Future of Dentistry in Dracut is looking for a dynamic self starter with a positive can-do attitude.
In this highly collaborative role, you will have the opportunity to present all aspects of dental treatment.
We seek a candidate who exemplifies the highest values of respect, integrity, teamwork, and kindness. We are looking for someone with strong customer service, highly organized, dependable, who is self-driven and motivated to improve the patient experience and able to multi task.
Amazing opportunity for the right candidate.
Summary/objective
- The primary purpose of the Treatment Coordinator is to further educate and motivate patients into scheduling treatment, strategically maximize all provider schedules, build trust with our patients, and create accurate financial arrangements in order for patients to complete treatment.
Essential functions
- Strategically schedule patient appointments in order to maintain a full schedule while meeting daily goals
- Daily calls to unscheduled patients that are due or in need of scheduling and completing recommended treatment
- Monitor/track Broken Appointments
- Notify clinical staff of changes in schedules
- Act as liaison between the clinician and patient
- Connect with each patient and build trust. Present treatment in a pleasant, professional and positive manner to ensure an exceptional patient experience.
- Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the office.
- Discuss financial options with patients to increase treatment acceptance
Skills
- Great Customer service and presentation skills
- Able to build quick rapport and trust with patients
- Self-starter / Goal driven
- Strong Interpersonal and communication skills
- Confidentiality
- Microsoft Office
Required Experience
- Customer Service / Sales experience
- 5+ years of dental office experience
Hired Candidate Receives:
- Comprehensive Benefit Package
- Competitive Compensation
- Bonus Potential
- Paid Time Off
- Paid Sick Time
- Medical
- Dental
- Paid Holidays
- Comprehensive Support Team
Job Type: Full-time
Pay: $32.00 - $40.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Dental office: 3 years (Required)
Ability to Commute:
- Dracut, MA 01826 (Required)
Ability to Relocate:
- Dracut, MA 01826: Relocate before starting work (Required)
Work Location: In person
