Medical Receptionist
New U Women’s Clinic & Aesthetics | Yakima, WA
Do You Love Making People Feel Special?
At New U Women’s Clinic & Aesthetics, we believe an exceptional patient experience begins the moment someone walks through our doors.
We are looking for a Medical Receptionist who genuinely loves people, brings positive energy into the room, and takes pride in making others feel welcomed, cared for, and appreciated.
This is more than a traditional receptionist position.
You will help create the warm, polished, luxury experience our patients expect from New U. You will often be the first smile they see, the first voice they hear, and one of the people who helps set the tone for their entire visit.
If you are naturally happy, thoughtful, organized, dependable, and love being part of a team that works together to create something special, we would love to meet you.
What Makes Someone Successful at New U?
We are looking for someone who:
- Genuinely enjoys making other people happy
- Brings warmth, positivity, and kindness to work
- Loves being part of a team and helping coworkers succeed
- Notices the little details that make an experience feel exceptional
- Communicates professionally while still being personable and authentic
- Stays calm, organized, and welcoming even during busy moments
- Takes ownership and looks for ways to help without always needing to be asked
- Understands that every patient interaction contributes to how someone feels about New U
We can teach systems and processes.
What is harder to teach is the natural desire to serve people well, bring joy to others, and create an environment people love being part of.
Your Role
As a member of our patient experience team, you will:
- Welcome every patient with genuine warmth and professionalism
- Create an exceptional first and last impression during every visit
- Answer calls and patient questions in a friendly, helpful, and polished manner
- Schedule appointments while helping patients find the services and times that best meet their needs
- Manage provider schedules efficiently and thoughtfully
- Coordinate patient arrivals and help maintain smooth patient flow
- Communicate delays or changes proactively and professionally
- Maintain accurate patient demographics, insurance, and account information
- Protect the confidentiality of patient and financial information
- Work comfortably between multiple scheduling and charting systems
- Help patients learn about skincare, aesthetics, wellness services, and other New U offerings when appropriate
- Support teammates throughout the day and contribute wherever help is needed
- Help keep the reception area beautiful, welcoming, organized, and reflective of the New U experience
Who We Are
New U Women’s Clinic & Aesthetics was created around a simple idea:
Women deserve a place where they can feel cared for, understood, confident, and supported throughout every stage of life.
Our unique model brings together women’s healthcare, aesthetics, hormone optimization, wellness, and advanced treatments in one comprehensive environment.
We strive to provide outstanding medical care while creating an experience that feels completely different from the traditional medical office.
Why Join New U? Be Part of Something Meaningful
Your work matters here. Even a simple smile, thoughtful conversation, or act of kindness can change how someone feels that day.
A Team-Oriented Culture
The best patient experiences happen when everyone works together. We value people who support one another, communicate openly, and celebrate the success of the entire team.
A Beautiful, Elevated Patient Experience
We believe healthcare can be both clinically excellent and genuinely enjoyable. Our goal is to create an environment where patients feel excited to return.
Opportunities to Grow
New U continues to expand across women's health, aesthetics, wellness, and advanced services, creating opportunities for team members who want to learn and grow with us.
Award-Winning Care
New U has been recognized multiple years in a row in the Tri-Cities Best awards, including Gold recognition for Women’s Clinic and Cosmetic Surgery.
Qualifications
We would especially love to meet candidates with experience in:
- Medical reception or medical office administration
- Aesthetics, med spa, dermatology, plastic surgery, or wellness
- Dental or orthodontic offices
- Luxury hospitality
- High-end retail
- Customer service environments where exceptional experiences matter
Ideal candidates will have:
- Outstanding interpersonal and communication skills
- A warm, positive, and professional personality
- Strong organizational and multitasking abilities
- Excellent attention to detail
- Dependability and a strong work ethic
- Comfort learning technology and working between multiple computer systems
- The ability to thrive in a busy, team-oriented environment
Preferred
- Previous medical reception experience
- Previous customer service experience
- Bilingual English and Spanish
Position Details
Position: Medical Receptionist
Location: Yakima, Washington
Work Location: In Person
Schedule: Part Time or Full Time
Pay: $19–$21 per hour, depending on relevant skills and experience
Benefits: Medical/Dental/Vision, 401k, $10,000 aesthetic treatment bonus
Come Bring Your Happiness to New U
Some people have a natural ability to make everyone around them feel a little better.
Those are the people we want at New U.
If you love helping people, enjoy creating memorable experiences, believe great teams take care of one another, and want to work somewhere that values both excellence and joy, we hope you will apply.
Join New U Women’s Clinic & Aesthetics and help us create an experience our patients look forward to coming back to.
Apply today. We would love to meet you.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you okay with us sending text messages about this position? If so, please share the best number to reach you.
Experience:
- Medical receptionist: 2 years (Required)
Language:
Ability to Commute:
- Yakima, WA 98903 (Required)
Ability to Relocate:
- Yakima, WA 98903: Relocate before starting work (Required)
Work Location: In person
