Job Description:
Shields Point, LLC a subsidiary of Alutiiq, LLC has an opportunity for a Director of Operations. This position offers a U.S. remote opportunity. The Director of Operations leads a team of managers and supervisors in several geographic locations and evaluates project performance to include identifying risks, root causes of issues, shortfalls and developing corrective action plans.
- Oversees and directs the execution of multiple government contracts at diverse government sites, ensuring alignment with organizational goals and contract deliverables
- Proactively manages contract performance, meeting or exceeding all key performance indicators for cost control, on-time delivery, service quality, and workplace safety.
- Serves as the primary point of contact for government customers, ensuring exceptional stakeholder communication, timely issue resolution, and collaboration between site managers and executive leadership.
- Designs, implements, and continuously improves operational strategies, staffing models, and resource allocation plans to maximize efficiency and support mission objectives.
- Manages and analyzes multimillion-dollar budgets, preparing accurate forecasts, financial reports, and ensuring strict adherence to FAR/DFARS and other federal regulations.
- Performs regular site visits and in-depth performance reviews across all locations, identifying opportunities to enhance operational excellence and compliance, willingness to travel to site locations when needed.
- Leads, mentors, and evaluates project managers and site supervisors, fostering professional development and a culture of accountability, safety, and high performance.
- Assists our company business development team by participating in new contract opportunities, recompetes, engagement in the proposal process and expanding government service offerings.
- Enforces rigorous compliance with all federal, state, and corporate policies, including safety programs, risk management processes, and contractual obligations.
- Prepares and presents detailed reports, executive briefings, and performance updates to government clients and corporate stakeholders, translating operational data into actionable insights.
- Prepares Government Contract Data Requirements list plans consisting of but not limited to Transition, Quality Control , Safety, Security, Phase in and Phase out.
- Demonstrates the ability to initiate contract start-ups consisting of analyzing requirements, hiring, market research, procurement, ordering materials, create phase in schedule and providing weekly updates to the customer.
- Serves as the point of contact for Unions regarding Communication, Collective Bargaining Agreements, Grievances and Discipline.
Payrate: $140,000 to $150,000 Annually
Job Requirements:
- Bachelor’s degree in business administration or a related field. Candidates without a degree may be considered if they possess experience commensurate with the requirements of the position.
- Must have a minimum of 10 years successfully managing government contracts.
- U.S. citizenship (required by government contract) and ability to obtain and maintain a Secret security clearance (Top Secret preferred).
- Proven track record of managing and delivering on multimillion-dollar government service contracts in several geographic locations, including oversight of performance metrics, compliance, and customer relationships.
- In-depth understanding of federal contracting processes, especially FAR/DFARS requirements, and ability to interpret and apply regulatory guidance.
- Exceptional leadership, team-building, and mentoring skills, including experience leading dispersed, multidisciplinary, and multicultural teams.
- Superior organizational, analytical, and financial management abilities, with experience in budget preparation, forecasting, and reporting.
- Outstanding communication, presentation, and interpersonal skills, with the ability to influence, build consensus, and engage stakeholders at all levels.
- High degree of initiative, accountability, and adaptability—able to drive projects from concept through execution with minimal supervision.
- Willingness to travel for site visits, performance reviews, and customer engagement.
- Must have extensive experience with Union engagement, Collective Bargaining Agreements, handling discipline procedures.
- Must be proficient in Microsoft applications
Preferred Qualifications or Skills:
- Professional certifications such as Project Management Professional (PMP).
- Prior military service or significant experience working directly with Department of Defense or federal government clients.
- Demonstrated commitment to operational excellence, continuous improvement, and best-in-class safety and compliance practices.
