Job Overview
We are seeking a highly motivated dedicated Registered Nurse to join our concierge healthcare team. As our Clinical Concierge Nurse, you are the clinical heart of the member experience. You greet each member by name, carry her through her visit with warmth and precision, and remain her trusted clinical point of contact between appointments. You will work side by side with our Medical Director in a calm, beautifully run environment where quality is never sacrificed to volume.
Responsibilities
- Perform comprehensive patient assessments, including vital signs, physical examinations, and medical history documentation using electronic health record (EHR) systems such as Cerner or Athenahealth.
- Administer medications and injections accurately following HIPAA guidelines and aseptic techniques, including IV infusions and medication management for pain control, sedation, or other therapies.
- Welcome members and deliver a polished, concierge-grade check-in experience
- Perform clinical intake and vital signs, and prepare members and rooms for the physician
- Draw, submit, and track laboratory specimens, closing the loop on every result under physician review
- Administer vaccinations and physician-ordered injectables
- Comfortable performing physician-delegated minor in-office procedures under our Medical Director's supervision and written protocols
- Manage clinical member calls, providing nursing assessment and guidance within scope and escalating to the physician when appropriate
- Coordinate prescription and refill requests for physician authorization, and help members navigate pharmacy and access logistics
- Prepare imaging and specialist referrals, and manage clinical faxes and records requests with outside facilities
- Own clinical inventory and equipment readiness, so the practice is never caught short on essentials
- Maintain infection control, sterilization, and OSHA standards to an inspection-ready level
- Knowledge of ICD coding (ICD-10/ICD-9), CPT coding for procedures, laboratory testing procedures including phlebotomy and specimen processing is desirable.
WHAT WE ARE LOOKING FOR
- Active, unencumbered Maryland RN license, or a multistate Nurse Licensure Compact privilege to practice in Maryland
- Current BLS certification
- At least two years of clinical nursing experience in an outpatient, ambulatory, or procedural setting
- Innovative, efficient, high-touch, and exceptionally detail-oriented, who takes ownership and anticipates needs before they arise
- Warm, articulate, and discreet, with the presence to represent a premium practice on the phone and in person
- Proficiency with electronic health records is required ; athenaOne experience is preferred
- Gynecology, women's health, or menopause care experience
- Aesthetic or minor in-office procedure experience (we will support training for the right candidate)
- Prior experience in a concierge, direct-pay, or executive-health practice
- Phlebotomy and point-of-care testing expertise
COMPENSATION AND BENEFITS
- Continuing education support toward license and certification maintenance
- Paid time off and paid holidays
- A collegial, low-volume, high-quality concierge practice environment with real influence over how care is delivered
- Growth potential as the practice expands to additional providers and locations
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- Life insurance
- Paid time off
Education:
Experience:
- clinical Nursing: 3 years (Required)
License/Certification:
- Maryland RN Licensure (Preferred)
Work Location: In person
