Description:
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets, Adobe Acrobat, and MS Office
- Support the sales team in promoting and selling association management services to prospective associations and board members
- Prepare sales proposals, contracts, presentations, and marketing materials for community association prospects
- Coordinate and track leads, follow-ups, and sales activity within the company
- Schedule and coordinate sales meetings and board presentations
- Maintain accurate records of client communications, proposals, contracts, and onboarding documentation
- Collaborate with operations and management teams to ensure a smooth transition for newly onboarded communities
- Communicate effectively in person or by using telecommunications with our clients and fellow co- workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
- Strong decision-making, organizational and problem-solving skills
- Performs routine bookkeeping functions
- Organize and schedule appointments as needed
- Plan meetings and take detailed minutes as needed
- Write and distribute email, correspondence memos, letters, and forms
- Assist in the preparation of regularly scheduled reports
- Proven experience as a Sales Associate
- Working knowledge of office equipment
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Knowledge of (or ability to learn) various sales techniques such as SPIN selling, Challenger, and Solution Selling.
Requirements:
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
- Follows applicable laws and regulations for handling sensitive and confidential files and information.
- Reports any issues or concerns immediately to their direct supervisor or HR manager.
- Follows all training documents and schedules.
- Uses policies, procedures, and/or guides to make good ethical choices.
- Uses data and facts to make day to day decisions and involves others as needed.
- Recognizes what might be a problem and informs those who can correct it.
- Shows care and concern when serving our clients and their needs
- Asks questions to understand their needs
- Uses policies and information to exceed the Client’s expectations.
- Finds the right resources (people and/or tools) at the right time to resolve any requests
- Ensure work is done thoroughly and correctly focusing on top priority tasks which are established by manager first
- Makes a consistent effort to get results
- Acts with a sense of urgency to ensure deadlines are met
- Takes action to resolve problems so work can be completed in a timely manner
- Accepts responsibility and meets expectations for own work
- Identifies steps needed to carry out work required
- Listens to others and ask questions about what is needed
- Communicates in a respectful and professional manner
- Follows all company policies and procedures
- Shows integrity and ethical behavior in all work situations
- High School Diploma
- 2-5 years related experience; or equivalent combination of education and experience
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
Must be physically present in the office as the needs of the business dictates
