Sales Team Leader | Inspire Spa
Appleton, WI 54915 | Hourly + Commission + Performance Bonuses
This is not your average front desk job.
We are looking for someone who genuinely loves people, knows how to have a real conversation, and gets excited when a guest leaves happier than when they walked in. Someone who takes ownership of their role, cares about the numbers, and understands that a great guest experience is the foundation of every thriving service business.
If that sounds like you, keep reading.
WHAT YOU WILL DO
You are the first person a guest sees and the last one they talk to before they leave. That means you set the tone for their entire experience. Day to day, you will be:
- Greeting every guest with genuine warmth and making them feel at home the moment they walk in
- Recommending treatments and products that actually make sense for what each guest needs
- Making sure every guest leaves with their next appointment already booked
- Following up with guests through calls, texts, and emails to keep relationships strong and reduce no-shows
- Tracking your daily, weekly, and monthly sales numbers and owning your goals
- Pulling reports, reviewing your metrics, and staying on top of where you stand
- Leading or participating in daily huddles to keep the team aligned and the energy high
- Giving new guests a quick tour so they understand everything Inspire has to offer
- Asking happy guests for reviews and referrals in a way that feels natural, not scripted
- Keeping the front desk and retail area clean, stocked, and looking sharp at all times
WHO YOU ARE
You do not need to have worked in this industry before, but you do need the right mindset. Here is what we are looking for:
- Confident without being pushy. You know the difference between selling and serving, and you do both well.
- You genuinely love people. Not just in theory. You enjoy talking to strangers, learning what they need, and making their day better. You will remember how “Ms. Betty” takes her tea as she's walking in.
- Organized and detail-oriented. You do not let things fall through the cracks.
- Comfortable with technology and quick to learn new software. Experience with booking or CRM platforms is a plus. Knowing how to use AI is the gold star.
- Someone who wants to grow. You take feedback well, show up ready to learn, and want to be part of something building toward something bigger.
- Background in service, hospitality, retail, healthcare reception, or similar. Helpful but not required.
WHAT IS IN IT FOR YOU
- Competitive hourly pay of $17 per hour plus commission and performance bonuses
- A team that actually supports each other and celebrates wins together
- Real ongoing training so you keep growing in this role and beyond
- Discounts on spa treatments and products
- A workplace that takes pride in the experience it creates, for guests and for the team
HOW TO APPLY
Send your resume and a short note about why this role feels like a fit to [email protected]
We respond to every application. We look forward to hearing from you.
Pay: From $35,360.00 per year
Work Location: In person
