Job Summary
Wuyang Casa is a vibrant Asian-fusion restaurant that features grill-at-table Japanese BBQ, where guests can enjoy an interactive and communal cooking experience right at their seat.
We are seeking a friendly and organized Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a smooth dining experience. You will manage reservations, greet guests, and handle cash transactions efficiently while maintaining a welcoming atmosphere.
Responsibilities (including but not limited to)
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage reservations and seating arrangements to optimize guest flow.
- Provide information about menu items, specials, and restaurant policies to guests.
- Assist with the POS system for processing orders and payments accurately.
- Handle cash and credit card transactions with precision while maintaining a balanced cash drawer.
- Communicate effectively with kitchen staff to ensure timely service and guest satisfaction.
- Address guest inquiries or concerns promptly and professionally to enhance their experience.
- Maintain cleanliness and organization of the front-of-house area, including menus and waiting areas.
- Collaborate with team members to provide exceptional guest services in a fast-paced environment.
Qualifications (not all required but preferred)
- PROFICIENCY IN MANDARIN CHINESE IS PREFERRED
- Previous experience in food service or hospitality is required.
- Familiarity with POS (point-of-sale) systems is a plus.
- Strong communication skills with an emphasis on phone etiquette when handling reservations or inquiries.
- Ability to work well under pressure while maintaining a positive attitude.
- Excellent organizational skills with attention to detail in managing guest interactions.
- A passion for providing outstanding guest services in a restaurant or hotel setting is essential.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while being part of a supportive team that values your contributions!
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Do you have a form of reliable transportation?
- What additional languages do you speak in addition to English?
Work Location: In person
