As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers to schedule service appointments and Safety Recalls.In many positions, you are the first point of contact with potential customers via email, phone and live chat to answer questions, and provide assistance as needed.
Whether you're in the automotive industry or joining us from another field, Global Auto Mall is ready for you to become a part of an award winning team. We are in the culture of respecting our human capital and have a reputation for loyalty and treating our employees with respect. If you're interested in joining a team where there's no limit on opportunity & growth, submit your application and join the family today!
Customer Service Representative Compensation and Benefits: • Competitive Pay • Flexible Working Hours • Health Insurance • Vacation & Sick Leave • 401(K) • Compensation: $ 18.00 per hour
Customer Service Representative Responsibilities: • Meet and greet customers in a professional manner on the phone
- Provide basic information to callers who have general inquiries • Handle customer complaints with integrity and poise
Customer Service Representative Requirements:
- Excellent communication and organizational skills
- Ability to work effectively with customers and employees while handling multiple
tasks simultaneously • Willing to submit to a drug screen & background check
Global Auto Mall is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Plainfield, NJ 07060 (Required)
Ability to Relocate:
- Plainfield, NJ 07060: Relocate before starting work (Required)
Work Location: In person
